Agent (Extension 2165): Yes, hi, this is Sheila. So they.
Agent (Extension 2165): The, oh, good, good, good. So the air fairs 495 per person round trip, the hotel package is $5 fifty a little bit more than the other one. For the other dates July just more. And then we're getting that discount in cruise fair that we saw online of the 5255. So total is $12,600.
Customer: I know you have 505. Oh, I'm new I'm from New Mexico so I remember that area code. Yeah.
Customer: Yeah.
Customer: Yeah.
Customer: Yeah.
Customer: Yeah, what now, what on the air, do they do it? Cause I can book mine cheaper. Right? Yeah.
Agent (Extension 2165): Yes.
Agent (Extension 2165): Well, and we can take it off the from there. If we can do that.
Customer: Yeah, cause I, yeah, no, I was looking at it I can fly. I don't know who those guys use for error that.
Agent (Extension 2165): Less than $5 I think they just, so they use a lot of the major airlines they just have like a contracted rate set up so like, no matter what date it's $495 so I can have them take-off the air fair and just keep the 5255. Per person cruise rate and then the $5 fifty per person hotel and that can't, the change fee is actually, it's $125 per person it's just a total $250. Yeah, and they but they charge it right away. So to change it.
Customer: Alright.
Customer: Oh, okay.
Customer: Oh, shit that's not, oh, damn, that's cool yeah. What do you know? Yeah, yeah, yeah. That's what Pam was saying, they, I gave him $1,000 deposit, which I have and then I guess, I have to pay another deposit. Did now, did they refund me the other deposit? Or how's other?
Agent (Extension 2165): Yes.
Agent (Extension 2165): No, so they're not. No, no, this is just, this is like a change fee to change it basically, exactly. They're not another deposit. It'll, yeah.
Customer: Okay, so that charge me the change fee. Yeah, which is be 250. Yeah, what are the dates? Because I'm looking, what I'm talking to you I'm going to go to Google flights. I would leave on July 4th. Right.
Agent (Extension 2165): Yeah.
Agent (Extension 2165): Correct. To get, get their on the fourth for your pre night and, and the pre nights at the same, it's at the same hotel on the other booking it's not the continental. She said it was the, no, it's the.
Customer: Yup, and when, what?
Customer: Oh, it's not what is it? Cause I wanted to be down there like.
Agent (Extension 2165): It should be the same. Let me double-check and actually did she.
Customer: Yeah, cause I, that a Premo location near the pikes market and the water front.
Agent (Extension 2165): And they have where is it on here? Here? I'll be, I'm gonna, she's on the line, I'm gonna have her confirm what the name of the hotel was again. I'll right back.
Customer: Okay. Yeah, ask her. Yeah, okay, great.
Agent (Extension 2165): Okay, she did confirm it's the four seasons hotel Seattle downtown.
Customer: Mm-hmm, yeah.
Agent (Extension 2165): So it's right by pipes. I know it's right by pipes play. I've been cu, I know I've been in their lobby it's just been a while. So it's right by the pipe Plake market.
Customer: Yeah.
Customer: Yeah, I hate to let me look it up. I just hate to be a pain in the ass and say bucket. Then I go to it afterwards and say, you know, that's a freaking rip off. I'm just, yeah, it's like, I could get something that, yeah, so it's the, which one is this 14 seasons.
Agent (Extension 2165): Okay, no, you're fine.
Agent (Extension 2165): And you don't want it. Well we can.
Agent (Extension 2165): The 44 season Seattle.
Customer: Yeah, and what was the date when I'm coming back? Cause I'm trying to do hotel and airfare what? Well I'm talking to you, yeah, yeah.
Agent (Extension 2165): The twelfth, the twelfth. So, it's, yeah, so the crew dates are the fifth or the twelfth.
Customer: Okay, I didn't know if it's eleven or twelve or four season hotel. C. at, okay, luxury hotel. We're gonna put it on the map here, cause we were thinking it'd be cool to be near the pipes market and all that stuff.
Agent (Extension 2165): And, and it is that hotel is right down the street from it, it's I think one of the closest ones.
Customer: It.
Customer: Yeah, it looks like it's really close to the, yeah, it's closer than really close to the other one. Yeah, yeah.
Agent (Extension 2165): Yeah, yeah. And it's right by the aquarium. I think the only other closer one is the Marriott water front. So it's a good location. They're a target nearby. I walked over to the target and got like the dental. I didn't, I had a friend staying there and then we met in the lobby in and stuff. So like, yeah, it's.
Customer: Yup.
Customer: Yeah.
Customer: Oh, so you've actually stayed there. Oh, okay.
Customer: Oh, okay, yeah, yeah, I do see the, yeah, I, yeah, let's see four seasons. Looks like it's, yeah, let's do it. What the hell. I, well, that way and they don't pick me up at the airport, correct?
Agent (Extension 2165): Okay.
Agent (Extension 2165): They actually if you're getting their pre cruise option I think Seattle, I've had it very by itinerary for some of those trans, so, I can ask it, yeah.
Customer: Yeah.
Customer: Yeah, cause they, you want you ask cause they told me you at one time that I had to make my way to the hotel but then they would take me to the airport the day you fly out but if it's the pre cruise hotel, can you ask them? Alright, thank, yeah, thank you. Yeah.
Agent (Extension 2165): Yeah, I exactly, absolutely. I'll be right back with that answer. Hold on. You're welcome.
Agent (Extension 2165): You, bye, alrighty, Kevin. So they will take you from the four seasons to the crew ship and then from the crew ship to the airport. You just have to get yourself to the four seasons. Yeah, yeah.
Customer: Yeah, right.
Customer: Right, but they don't. Yeah, that's what I thought last time yeah. Okay.
Customer: Okay, looks like I can.
Customer: Book this by myself. Not stop for 387 so I'm gonna do my own air. Yeah, I played Alaska, non-stops. At.
Agent (Extension 2165): 387 okay, perfect. Okay.
Agent (Extension 2165): Yeah, yeah, I let I'm actually in Idaho, I'm an agent in Idaho, so so I feel you I'm like 495 round trip to Seattle is yeah, I can get better if, and it's great I have a lot of clients that take advantage of it from the east coast but, yeah, we're out here. We got, we got better rates.
Customer: Oh, oh, okay. What do you, yeah, yeah, that'd be cool if you're flying from like the east coast or something but from the west coast.
Customer: Yeah.
Customer: Where do you live in Idaho? This is a loaded question. Cause my wife we're good. We're doing a salmon river cruise, where?
Agent (Extension 2165): Oh, just in the, oh, meridian area. Oh, oh, just a booing meridian area. I'm like, right on the border of Boisi meridian.
Customer: Okay, cause my niece moved up to a town called star is that, I think that's Wesa, okay.
Agent (Extension 2165): I love star. Yeah, it's the on the outskirts. It, it's like more farm lands. It's gorgeous. I would consider living and star if we moved anywhere.
Customer: Yeah. Okay. Yeah they, I yeah, they sent me the address and I Google it and they, it's like a big piece of land like, you know, it, they're written a giant house. Okay, that's good. But yeah, we're going up to, we're going up to salmon and doing a, a rafting trip and it ends up over there near McCall or Riggan. Yes, we're gonna drive up through there.
Agent (Extension 2165): It's so I would live there to hardy, it's a great area.
Agent (Extension 2165): Oh fun.
Agent (Extension 2165): Yeah, oh, I love, so I love regan. The calls very touristy! Lots of stuff to do, Rickens is a little bit more rough and tumble crowd but it's fun.
Customer: Okay. Okay, well.
Customer: Yeah, yeah, we're gonna do is start Sam, and then when we finished, we're, they're gonna move our car to either McCaa, Rickens we're ing our car and drive up to Seattle but yeah, cool, yeah, okay, so let's go ahead, if you can book that and then I'll do and I'll do my own. Yeah, I'll do my air and if you want to book that hotel because I think it'd be cool to watch the fireworks over the water front Seattle on the fourth, that's kind of what I was looking at. Yup.
Agent (Extension 2165): Oh! That'll be so fun. Oh.
Agent (Extension 2165): Okay. Yeah, I'll get it done and then email you everything.
Agent (Extension 2165): Yeah.
Agent (Extension 2165): Oh, absolutely, would, would that be great. Yeah, I'll have him see if they can request a high floor and I'll email you all your updated confirmation and I'll CC Pam on it so she knows what we all did and is your, yeah, yeah, I was just gonna say visa 5331. For the $250 charge. Perfect! I will get this done right now Kevin email you everything. My pleasure. Have a good day. Anytime. Alright, bye!
Customer: Sweet, yeah. Okay.
Customer: Great! No, that's cool and I guess yeah, go ahead, you got my credit card on file, right? For the.
Customer: Yeah. Yup. Yup, that's it, cool. Hey, I appreciate it. Thank you, great. Thanks for helping me out. Alright, we'll talk to you bye-bye bye.