Agent (Pam Chavez): Good afternoon. Have a travel. This is spam.
Customer: Hey, Pam. Kevin rose, how you doing?
Agent (Pam Chavez): Hi, Kevin. I'm doing okay. Thank you and how about yourself?
Customer: Good, you got a minute.
Agent (Pam Chavez): Let me just finish this here real quick.
Customer: Yeah. Alright. We're looking at a Viking cruise and it.
Agent (Pam Chavez): Okay, hold on just a sec. Can you believe an airline ticket in, in first-class from J. Of Kaden unit $17,000. What's the pack?
Customer: Yeah, take your time.
Customer: How much?
Customer: They're freaking crooks. So, yeah, I was looking at like going to Africa and it's like, yeah, you know you spend more in the god damn a part of my friends than you do. On your it's Zaro I know it, it's just, it baffles me, that's why I'm always looking at Vikings crap, just cause, you know for 5000 at least you can get business. I know. But it's just, yeah, I know.
Agent (Pam Chavez): It's ridiculous. I mean, I.
Agent (Pam Chavez): Maybe a little bit better. Yeah, this just, this is like absolutely stupid I mean in the business class, air, a business class flight from JK unit is 10000 I just don't get it.
Customer: Yeah.
Customer: Yeah.
Customer: I know it's, it's it, it's, I know it's I that's why I always, I always price my own air before I go with Viking and I can never find much. As I complain about Viking. I can't find the same price on it.
Agent (Pam Chavez): Oh.
Agent (Pam Chavez): Nuts nots nuts.
Agent (Pam Chavez): Yeah, I get it. I get it. Okay, so, what are we looking at.
Customer: Yup, okay here's the deal Viking expedition has a thing called a Lang of to no world cruise.
Agent (Pam Chavez): Mm-hmm.
Customer: And it leaves February 20th I think I, I'm not a, oh, 20252025 that you guys got to, they have a special running and I want to confirm it with you.
Agent (Pam Chavez): Of what year?
Agent (Pam Chavez): Okay.
Agent (Pam Chavez): Okay. Oh, was it, did you say it was an expedition?
Customer: Yeah, it's an expedition. Yeah, we like that ship.
Agent (Pam Chavez): But it's a wol cruise.
Customer: Well, they call it a world cruise, it goes from South America to Milwaukee. They go the other way. It's, we weird stuff they got, it's called two no, north south.
Agent (Pam Chavez): Launch to wol cruise two three four five six and seven.
Customer: Yup, and that, yup.
Customer: This one's a, I'm on the website and it's called five I think.
Agent (Pam Chavez): Five, okay. V. right. Okay.
Customer: Yeah, V. yeah, it's, yeah, and I think at least February 20th yeah, no, I hear you. No.
Agent (Pam Chavez): Okay.
Agent (Pam Chavez): Yeah, February 20th to April 29th.
Customer: Yup, that's it. No are they, are you, can you see? It says something about a free business class air and, and silver spirits, and, and that kind of stuff.
Agent (Pam Chavez): Mm-hmm.
Agent (Pam Chavez): I'm sure it is. Hold on one second let me get to ocean.
Customer: Okay, yeah.
Agent (Pam Chavez): International cu, Sarah, that's what I need to do. W-W-C 24.
Agent (Pam Chavez): Okay. The, what category?
Customer: We're looking at, I'll tell you the cabin number that do you have the, that does it show you what cabin numbers are open?
Agent (Pam Chavez): Do you know what the category?
Customer: Well, it's the lowest one that's open. There's like the top, the. Yeah, yeah, yeah, cause I'm on their website and.
Agent (Pam Chavez): Oh, there's a delux Alcon. Okay. Okay.
Customer: And the bottom two are sold out and we're looking at the one that whatever the third category.
Agent (Pam Chavez): Yeah.
Agent (Pam Chavez): Okay, so there's a few three zero six nine seventy seventy one and two seventy three.
Customer: Yeah, there's.
Agent (Pam Chavez): And 3001.
Customer: Okay. Yeah, we were looking at 3069.
Agent (Pam Chavez): Any pre post or sold out except for there's a few of them that are available from there, so that eastern island sold out.
Customer: Okay. Yeah, I can't.
Customer: Yeah, I didn't know. Yeah, sometimes you see more stuff than I can see online obviously.
Agent (Pam Chavez): Mm-hmm. Mm-hmm.
Customer: But we're just looking at the third level whatever's closest to the middle and it's probably 3069 I guess.
Agent (Pam Chavez): Yup.
Agent (Pam Chavez): Okay, yeah, I've got that. So hold on I'm gonna look at right for me now.
Customer: Okay.
Customer: It's yeah, it says it's got business air. I think I mean, I want to confirm that with you before I, and it shows like a shipboard credit and explore society credit and all that cockapoo.
Agent (Pam Chavez): Business is free. Yeah, yeah.
Agent (Pam Chavez): Look here more than likely I'm, I'm just, I'm just gonna hold it here real quickly for you and that way that's kind of an interesting routing, huh.
Customer: Yeah I'm on my cellphone as well. Yeah, yeah, oh, yeah, let's do that. Let's do that. Yeah, hold it and yeah.
Customer: Yeah, we, yeah, we did that shit before and it's a really cool shit because it's, only got like less than 400 passengers and it's almost a full-size and it's, so you get lots of to the, to get away from people if you want to.
Agent (Pam Chavez): Very nice actually.
Agent (Pam Chavez): Sure.
Agent (Pam Chavez): See what all it shows here as far as well. Actually ands give you on line. If you want me to, I can book it and send you over a quote that shows everything.
Customer: No, you can if you, oh, I don't, I'm easy cheese if you want to look it up real quick.
Agent (Pam Chavez): So Carrie is April 9th and your April 8th right? Okay just wanna make sure. Well, I turned old on Saturday. I'm like, oh my god real yeah, 6363 yeah, isn't that nuts.
Customer: That's it so that it's gonna be, I'm gonna be an old guy. So we're doing this for my birthday.
Customer: Do you? How old sixty? Well, oh, 63 holy yeah, I didn't know that. Wow, that me well happy birthday I'll be seventy next April. That's why I'm doing this shift for my birthday.
Agent (Pam Chavez): Thank you.
Agent (Pam Chavez): Good for you. That's perfect mm-hmm.
Customer: Yeah, somebody's got to do it. Right.
Agent (Pam Chavez): Business class air statement upgrade and special affairs.
Customer: Yup.
Customer: Okay.
Agent (Pam Chavez): I wonder yeah, I kinda sort of to look at the invoice to see what else is gonna be included here, so I should get it in manager two here.
Customer: Oh, okay. Sure. Yeah, I'm in no hurry. I'm okay.
Customer: I find it.
Customer: Why?
Agent (Pam Chavez): Okay, waiting for it to come over.
Agent (Pam Chavez): I would, they kind of Perse cruise that it would be included the Sor spirits.
Customer: Yes. Yeah, it said silver. Yeah, I just wanted to confirm it cause we're, I found it on my phone but carrie's looking forward, she can't find it.
Agent (Pam Chavez): Yeah, give me a few minutes here to get the invoice.
Customer: Yeah, take your time. Yeah, we're no hurry, yeah.
Customer: Yeah we found and it says free business a free silver spirits and visa service and something shipboard credits for.
Agent (Pam Chavez): There is.
Agent (Pam Chavez): Yes. So, the per person Shipp credits vouchers.
Customer: Yeah, yeah, this one says $1,000 per couple of short and a thousand per couple of shipboard and then a thousand per couple for bike can explorer. So, that, that'd be $3,000 from biking if that on.
Agent (Pam Chavez): Says $1,000 per person, first off oh, wait, does the Vater applied, right? No, there's not like factors available. Okay, okay, so then let's see. So you have prepaid Portis $500 per person ship, both credit spa shots and laundry $500 per person short excursion, credit silver spirits package $500 ship for credit for E-S numbers.
Customer: Yeah, that's, yeah, that's not your Val. Yeah, this is the.
Customer: Oh, okay.
Customer: Yeah.
Customer: Okay, so how much is that qu?
Agent (Pam Chavez): Yeah, so that's like $3,000 total ship word. Yeah, and I don't.
Customer: 3000. Right, and then whatever! Yeah, whatever Viking, I mean, whatever, Pavel though, if you guys do anything.
Agent (Pam Chavez): Well, it'd be $1,000 onboard credit but best we can do Saturday.
Customer: Yeah, no, I understood.
Agent (Pam Chavez): Wow. That's a pretty interesting, pretty interesting itinerary.
Customer: Yeah, we've always want we yeah we had an article booked way back with and then COVID hit and they were did all this weird stuff with you know and and then there's some other things on there we want to do and that kinda ties a lot of stuff to care there that we wanted to do.
Agent (Pam Chavez): And you end up in the, and you end up in the US.
Customer: Yeah, in Milwaukee, I know we'd have to fly them from freak in London or someplace, it's been a day and a half getting home, so, yeah, that's why and, and free business.
Agent (Pam Chavez): Yeah.
Agent (Pam Chavez): Yeah, yup, let me put this together and I'll send it over.
Customer: Yup, did any, did, yeah, did that include, did you say tips or just it doesn't include it? Does, oh, well, and silver spirits. Alright. Alright, that sounds good. I'll take a look at it and I'll give you a callback. How's that? Thanks Pam, talk to you later. Bye! Yeah, you too.
Agent (Pam Chavez): Yeah, prepaid good worker, showing mm-hmm.
Agent (Pam Chavez): Ster packages. Alright.
Agent (Pam Chavez): Okay. Okay, sounds good. Thanks, Kevin. Have a good, have, have a good day. Thanks, bye.