Customer: Hello. Calls to this number are being screened by smart call blocker. Please say your name after the tone then press pound.
Agent (Victoria Hill): Victoria Papas travel.
Customer: Hello. Calls to this number are being screened by smart call blocker. Please say your name after the tone then press pound.
Agent (Victoria Hill): Victoria, Ablis travel.
Customer: Please wait a moment while your call is connected.
Customer: Hello.
Agent (Victoria Hill): Hi, is this Carol? Good afternoon? It's Victoria with Ablis.
Customer: Yes, yes, hello?
Agent (Victoria Hill): Hi, how are you today?
Customer: I'm doing just fine. How about you?
Agent (Victoria Hill): Good, I'm good. I'm sorry I missed your call earlier the way at lunch.
Customer: Well, did you have a good lunch?
Agent (Victoria Hill): I did. I went and picked my son up at school and then we set a on the front yard. He played with his remote control car and yeah, had a good lunch.
Customer: Oh, oh, good. Well, well, how old is your son?
Agent (Victoria Hill): Thank you for asking.
Agent (Victoria Hill): Well, he's my youngest, he is seven soon to be eight in may. And then I have four older kids for ma'am.
Customer: Oh, well, I've got a little four year old here with me today.
Agent (Victoria Hill): How fun, that's a funny age.
Customer: Granddaughter.
Customer: Yeah, so I'm guessing you might want some money.
Agent (Victoria Hill): That's a very fun age.
Agent (Victoria Hill): I believe you are ready to go ahead and move forward and confirm this oversee is that what I heard correctly? Alright.
Customer: I think so, it's due tomorrow but I'll give it to you today. You can put it in tomorrow if you want whatever or today.
Agent (Victoria Hill): Alright. Well, I mean, we can get it all processed and I can send you all of your confirmations this evening if you'd like to go ahead and just get it wrapped up.
Customer: Okay.
Agent (Victoria Hill): Alright. Do you have any other questions before we move forward?
Customer: I don't, don't think, think so we can get, if it civics when we get there because it's like, on the coming back, you know, do we, could, do we just stay at the airport and catch international flight or do we come back to the hotel, you know, things like that when it gets closer to the time. No, it's.
Agent (Victoria Hill): Absolutely, absolutely. So rooms can be provided it would be an additional cost. They may or may not have those for $2,025 right now, but I can most certainly go ahead and ask and we can at least start getting that rolling and finding out.
Customer: Right, or it might be that you know, we just, and is it the same airport? Did they come into that little plane, come into the same airport you know as an international flight goes off or is that a different airport in Santiago? You know what I mean, cause.
Agent (Victoria Hill): It.
Agent (Victoria Hill): It probably is going to be the same airport. It'll just be, I guess they might consider that like a domestic side rather than flying out of the international side but I can get those minor details for you. Absolutely.
Customer: Right.
Customer: That, let me.
Customer: Yeah, there's no rush. Yeah, but you know, that's the only kind of thing we'll have to figure out.
Agent (Victoria Hill): Sure. Okay, and I will be there to help you figure it all out.
Customer: Oh, thank you. And I don't know if we'll go in one or two days really you know too cover, but depends on what's what the airfare is looking, or what things are looking like in the world, then, no.
Agent (Victoria Hill): My pleasure.
Agent (Victoria Hill): Correct. Correct. Yes. And again we have an air system so I can provide you as many air quotes once available as you need. We can look at two days, three days, one day whatever we need to look at any post days afterwards whatever you want to look at we can go ahead and provide you that information.
Customer: Oh, well.
Customer: Okay, and right now I know we're, we don't get a price guarantee but I can't picture going too much lower than.
Customer: Then what it is unless everybody stops, yeah, maybe, maybe and you know if they have a right but still.
Agent (Victoria Hill): Well like exactly. Yeah, exactly. Or unless there's some sort of big promotion that they.
Agent (Victoria Hill): Yeah. Yeah. Yes. I have been told by several that even on the port to port if there is a price deduction before final payment, we can request it.
Customer: Oh, well.
Customer: Four final payment. Yes. Oh, you can? Okay, cool.
Agent (Victoria Hill): Correct.
Agent (Victoria Hill): Yes, before final payment, mm-hmm.
Customer: And when is the final payment too? I probably have that here. I got it, never mind. 93. Okay, alright, American Express.
Agent (Victoria Hill): There you go, alright.
Agent (Victoria Hill): Alright, well let's go ahead and get the Amex added on and go ahead when you're ready.
Customer: Okay, it's the name is Roger duley on the card.
Agent (Victoria Hill): Okay.
Customer: And it's 3715.
Customer: Four oaks. Sorry. 5-937-125-4000.
Agent (Victoria Hill): Expiration.
Customer: I want 3:28.
Agent (Victoria Hill): Four digit security.
Customer: 8024.
Agent (Victoria Hill): Thank you. I'm going to repeat this ex make sure that I have everything correct. I have the MX number. Is 3715 593712 54000. Expiration three of 28 and security of 8024.
Customer: Okay.
Customer: Alright.
Agent (Victoria Hill): Okay, and this is the platinum card, correct? Okay, and is this it I believe that I asked you before but it is just an American Express platinum and it's not co branded with delta Hilton or anything of that nature, okay?
Customer: Correct.
Customer: No, American Express business.
Agent (Victoria Hill): Okay.
Customer: Would like would we have to do the whole thing with American Express or just the deposit would be enough to get our credit.
Agent (Victoria Hill): From my understanding it could be either, or could be the deposit could be the final payment, so.
Customer: I, he's trying to wrack up miles on a different card but I so I thought well, well I asked you know, if we, but if don't give us our credit just with, with our deposit. That would be, that would work well and then Ma. Okay.
Agent (Victoria Hill): Yeah.
Agent (Victoria Hill): Yeah, yup, absolutely.
Agent (Victoria Hill): Oh, so we will go ahead and get it confirmed with the Amex ending in $4,000. I'll send you over your confirmation again. I'll find out those finder details in regards to any type of day rooms that might be offered on the last day if available at this time. And I'll provide that information with the confirmation.
Customer: Oh, don't, don't worry about that now it's not. We've got a few months.
Agent (Victoria Hill): Yeah.
Customer: Everything could change, I would, why do the work now and then have it all go in a year? You know? Just wait, okay, I think we're.
Agent (Victoria Hill): Alright.
Agent (Victoria Hill): Okay, well, let's, let's go ahead and do this. We'll discuss that when we start discussing air aer, how does that work?
Customer: That works sometimes we're getting ready to do our final pay payment.
Agent (Victoria Hill): Perfect.
Agent (Victoria Hill): Alright, that sounds like a good plan. Then, then I will go ahead and set my reminder to follow up with you about airfare and pre and post all those good things and we'll discuss it at that time.
Customer: Right.
Customer: Alright. Hey. I think.
Agent (Victoria Hill): Alright Carol. Well you enjoy your granddaughter for the evening. It was a pleasure speaking with you again. If there's anything else you know where to find me?
Customer: Oh, okay.
Customer: I will thank you very, very much, Victoria. Okay.
Agent (Victoria Hill): Alright, thank you, appreciate you have a good evening.
Customer: Mm-hmm, bye.