Customer: Oh.
Agent (Rose Morrissey): Hi, this is rose from palace travel.
Customer: Hi, rose. I'm gonna put you on speaker. Bruce is here so hold on just a second. Hold on. Alright.
Agent (Rose Morrissey): Uh-huh.
Customer: Okay, we were just confirming what we were looking at, so.
Customer: We saw, you know, the Bruce, had look a little further into the, to the crue ship and he noticed that the one that we want to get on is the ton yet. Cres boat, and that.
Agent (Rose Morrissey): You're on the river queen and is the on the, on the same castles along the rain.
Customer: Yes, it's except it's on a different day. It's that one is by, I think one day or two. It's June 27th and it goes.
Agent (Rose Morrissey): Okay. Are you willing to change your dates?
Customer: Well, Bruce, what do you think talking about two days?
Customer: Mm-hmm the twenty seventh. So from the twenty ninth to the twenty seventh, let me get my laptop, hold on and look at that.
Customer: I wonder why you want it.
Customer: Rose.
Agent (Rose Morrissey): Yes.
Customer: Yeah, this is Bruce brown.
Agent (Rose Morrissey): Uh-huh. Mm-hmm.
Customer: Label husband. But anyway, yeah, I'll look into it a little bit after that. And the, it's a newer boat that Scott more of everything. It costs a little bit more but.
Customer: You know, and it goes the same route, it goes from Amsterdam to bazzle and I mean for just a little bit more I think I, you know, this is probably the only trip we're gonna take like this on the line, so there's a little bit more I think it would be better to take that long and when I, what I checked on it they had, you know, they still have cy, although.
Agent (Rose Morrissey): Okay. So you, you're wanting the internet and leading on what date?
Customer: It's the 27th of July.
Agent (Rose Morrissey): Okay, 27th of July and.
Agent (Rose Morrissey): And French balcony again. Same.
Customer: Yeah.
Customer: I just, I looked up the room that you got us on the river queen and I liked the. Cause that was another thing I checked where's the room located at, cause I had a that reviews online and some people complain that they were right next to where the dining room is that so?
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Mm-hmm.
Customer: Every morning they would, you know, not that we're gonna sleep in late but every morning they would, you know, there'd be a line of people outside their door to, to go to the dining room but that.
Agent (Rose Morrissey): Oh, no. I don't think that's right. No, yeah, and I don't think so. I don't think that will be deep but no, I don't think, no, no, not any of the crew sips having people lining up outside the hallway. No, it's in the separate area. So what is the ship you said? Internet. Okay.
Customer: It may not be.
Customer: Okay.
Customer: Okay, and then.
Customer: Yeah, let's see. SS anthonette.
Agent (Rose Morrissey): Mm-hmm I got it.
Customer: And I liked everything you did for us on that room, on the other one because it's on the left side of the boat, which means when we travel down the river, we'll have Germany out our window instead of France.
Agent (Rose Morrissey): Oh, okay. Okay. That's good.
Customer: And it was kinda, it was like halfway down the hallway. So you know it's away from either end. Not that, that's a, a deal killer but it's just something that I looked at.
Agent (Rose Morrissey): Mm-hmm okay, let me look at the deck plan. Just a moment. On the internet. Well on the internet.
Agent (Rose Morrissey): And you're looking at a French balcony, right? So, it's the green, you're gonna be on the second deck, Deas deck and.
Customer: Okay.
Agent (Rose Morrissey): So, it'd be any of these cabins on deck on, on deck to, and if you look at the restaurant, the restaurant is on the other side you have to go down the stairways to the restaurant.
Customer: I'm on the website for uni world. I haven't seen a place where they show the that, oh here it is, deck plan I just, hello.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Yeah, the, you know, the, these computers does that to you?
Customer: That's a great.
Agent (Rose Morrissey): They're crazy but I don't know if the cruise savings of $1,500 per person is offered on the internet.
Customer: See it.
Customer: It was on the website, it shows it.
Customer: Yeah, cause there was some pack they had like three options and they showed that the Snet also offered the air travel combined with it.
Customer: Okay, I'm looking at the deck plan and I see the green rooms it's, I guess it's.
Agent (Rose Morrissey): Yes.
Agent (Rose Morrissey): It's any of those rooms provided what's available?
Customer: Well, they have like a light green and then a dark of, or is it blue? I'm gonna, okay. Yeah, the law does deck, I guess is it the dot?
Agent (Rose Morrissey): No, that I didn't.
Agent (Rose Morrissey): It's all, it's all on the, on the second deck there Duchess deck. That's all French balcony. Right there from three, oh 1:00 to 333.
Customer: Right.
Customer: Okay, well.
Customer: Okay, I see, yeah, that's weird. I see. Okay. Yeah, yeah. I liked the, any of the rooms on the left side while the more in the middle if they're available from on the $300 to 332 side, which is the port side, correct? Es.
Agent (Rose Morrissey): That's on the port side right? Mm-hmm.
Customer: Yeah, that way you know for traveling from Amsterdam to bazzle I figure we'll have when we look at our window we'll see the shore line along the, or the river bank on the German side, Jeremy. Which would be nice.
Agent (Rose Morrissey): Okay, so, Tonnette French balcony 27th of July castles along the Rine.
Customer: Yes.
Agent (Rose Morrissey): Okay, let me reach out to we Una world to make this change and then I'll email it to you.
Customer: Okay, and when you email it on that price package that they have, how is that air travel, is it included in it or where?
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): No, it's not. No, it's not, price is not included yet. We're just trying to do the base price so the air travel depending if you want to do economy or business class.
Customer: Okay.
Customer: Okay, this is not.
Agent (Rose Morrissey): Business class. You're looking at $5,000 round trip to erode. Up to economy or premium economy you're looking at about up to $3,600 and then what do you call it? The economy, ma'am. I'm gonna say up to Tel $2,300 for economy, god.
Customer: Okay.
Agent (Rose Morrissey): So we don't, we don't know yet until let, let's, let me go ahead and hold the space for the 27th of July.
Customer: Okay.
Agent (Rose Morrissey): And then go from there, and you folks are traveling from san San, right.
Customer: That is correct? San Texas, uh-huh.
Agent (Rose Morrissey): Okay, alright, and then I'll find out if we can I'll go ahead and make the change and then I'll see if I can whole space on air, but let me ask you a question. Are you wanting economy, premium economy or business class?
Customer: Well, the business class now that $5,000 that's for both of us, right?
Agent (Rose Morrissey): Yeah, no, that's per person.
Customer: Oh, wow, now how is this, okay, what is it about? Let's see, $5,000 it would be flying into Amsterdam now if we were to get our own flight, let's just say we got our own flight there and coming back, we could do that and possibly save some money, what do you think?
Agent (Rose Morrissey): Yeah, it's expensive.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Yes, yes you can do your own air.
Customer: Oh, so it, we, because I think one of the plans that we had that was plan A. A. that was fly in to Amsterdam but fly out of stud guard and then we would find our way to stud guard either by train. We're thinking about train and you know, and then from there fly out, it's so good. And I thought, I've seen it for like about, maybe I think it was, it was like it'd be $2,000 per person. So it's gonna be like $4,000.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): So for business class.
Customer: No, I think it was economy, I just booked at fairs I just to see.
Agent (Rose Morrissey): Okay. Economy, yes. That sounds the economy, that's sounds like economy class.
Customer: Okay. So I don't know if there's any difference. I mean I guess while you, while you lock that in let me go ahead and see what kind of fairs I see that would be us arriving a day before cause we wanted there you know where we have plenty of time to go to the port you know get out of the who get out of the hotel so we would need a hotel and a maybe you know close to the port or one that can pick us up that has maybe a shuttle bus or something and.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Uh-huh.
Customer: Then I'll take a look on once we're in back in Bagg or the way they say it, I think we looked at train. I think it was like, how much was it both? We can, we'll figure that out. So, yeah, I think we would, but let me look at the airfare compared to what they have to offer and, and if.
Agent (Rose Morrissey): Okay, let me, let me see what I can do with.
Agent (Rose Morrissey): You know. Well right now let me make the change on the cruise then we can talk about the air.
Customer: Okay. And then, and then like I said before if you can get us in the middle of that, of those rooms would be nicer. Thank you. Alright, so you're gonna email it then, okay.
Agent (Rose Morrissey): Yes. Okay. Okay, I'll get back to you.
Agent (Rose Morrissey): Yes, as soon as I get a hold of you in a world.
Customer: Okay, and then will you be able to while we check also will you be able, I'm sure you're going to have more of the magic power to look at fairs but.
Agent (Rose Morrissey): Yeah, we can look at, we can look at the fair as well. Yes.
Customer: Okay. Alright. Okay, that sounds good. Alright, well go ahead and do what you gotta do and then I will look for your email, okay?
Agent (Rose Morrissey): Okay, thank you. Yeah, bye-bye.
Customer: Thank you rose. Alright, bye-bye.
Agent (Rose Morrissey): How that we have.