Agent (Rose Morrissey): Hi, Mabel! This is rose.
Customer: Hi rose. Hello. Well, we called you early enough, so that we could see if we can get our reservation and get it all pin down, and buy it.
Agent (Rose Morrissey): Okay, let's look at it.
Customer: And let me get my.
Customer: I've got my calendar here. Well, actually I got to look at July because we're looking at.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Oh.
Customer: You know, that's May 18th. Okay.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Okay. Let's go over here.
Agent (Rose Morrissey): Let let me just one moment please. One moment. Just a moment.
Customer: Oh, with that.
Agent (Rose Morrissey): Okay. So, what have, what have we decided to do?
Customer: Well, we're going to go ahead and proceed with just the Bruce put it up back on where it was. We decided to go ahead and pro with the.
Customer: What is it Boota pest to pu for that and we will either visit family the week before we go on the boat or after and we're not going to do that. No, we've decided we're gonna, we're gonna go on the.
Agent (Rose Morrissey): You're gonna speak frog.
Customer: We're gonna, we're not gonna do product gonna go on the cruise and then after the cruise we're gonna make our way to two car just kinda like what we did last.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Okay. Alright.
Customer: Yeah. Oh, from a, I don't know if I looked yesterday, there's seems like there's a train, a train that goes from Ada start I don't know but I don't know how safe it is or I would imagine it's okay mm-hmm so, so maybe, I don't know if we could get transportation from the boat to the train station which I think is close.
Agent (Rose Morrissey): Oh, okay.
Agent (Rose Morrissey): Oh, it's safe. It's safe in Europe. Yeah.
Agent (Rose Morrissey): I'm sure you can. We just have to get directions for you from the.
Customer: In path.
Agent (Rose Morrissey): We can check with uni world and see if they do transfers from the ship to the train station and Puss out.
Customer: Okay, mm-hmm.
Agent (Rose Morrissey): Okay. So, okay, so we're just gonna do the cruise only.
Customer: Mm-hmm.
Agent (Rose Morrissey): And no extension in prog. And are you gonna take the travel protection?
Customer: The travel protection, what can I ask you cause we got this like a week ago in our mail and I don't know if you've ever heard of it. We haven't called them yet but it's called travel guard. Is that, that's not the same one you all use, right? Travel guard.
Agent (Rose Morrissey): No, we use, we use on insurance.
Customer: On.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): And Alion's it's a, it's a good, very good policy. The covers pre existing conditions that fine you know, once, once you pay everything in full it has a evacuation. It has cancellation, in case you canceled due to illness or a death in the family.
Customer: Mm-hmm.
Customer: Okay.
Agent (Rose Morrissey): But it does not have canceled for any reason like you just decided not to go.
Customer: Oh I see. Oh, now this would be, because it just, there's an emergency or something. Okay I, there a cut off date for cancellation for any racing reason or is it just?
Agent (Rose Morrissey): Yeah, yeah.
Agent (Rose Morrissey): For Andy oh, cancellation, for any reason did, I'm not sure.
Customer: Yeah.
Agent (Rose Morrissey): Well, because once you pay in full, you have to get your, you have to protect your investment.
Customer: No.
Customer: Mm-hmm. Mm-hmm.
Agent (Rose Morrissey): But if you don't want to cover preexisting conditions you can purchase the insurance. Our ons insurance one week prior to departure.
Agent (Rose Morrissey): And that will cover you for when you're on the cruise in case there's a medical situation, they'll cover you on medical, but let's say a pre existing medical condition come flares up while you're on the crew that's not gonna cover it, because you purchased it one week prior to departure.
Customer: Mm-hmm.
Customer: Oh, I see.
Agent (Rose Morrissey): To cover preexisting condition you have to purchase at the time of payment of your full payment.
Customer: Okay, I understand that sounds okay. Alright, well it sounds like this one is what you were telling me. I was reading off all their little bullet points and they have kinda like similar but since you have dealt with alliance, I would rather go and I think we had that the last time too.
Agent (Rose Morrissey): Lions you.
Customer: Did last year? I think we did.
Agent (Rose Morrissey): No, no you didn't. You I don't have it here that you, that you did.
Customer: Oh, just something. I don't know what it was but it.
Agent (Rose Morrissey): I think you used, I think you used. Let me see, I think you used. Hold on a moment.
Agent (Rose Morrissey): You might have used in the world.
Agent (Rose Morrissey): No.
Customer: What's the difference using unit world? With maybe a separate one? Is it just they're the same or.
Agent (Rose Morrissey): The different policies. Very different, yeah. But let me, let me give you a price for lions. Oh, you used, you know, world last time.
Customer: Okay.
Customer: Okay.
Customer: Mm-hmm.
Customer: Mm-hmm.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Okay, let me, let me just give you a price on this, see what it says here.
Agent (Rose Morrissey): That'd be.
Agent (Rose Morrissey): Wig 27 do you think you're gonna go earlier?
Customer: That's what we were talking about, maybe going to see his family or but now, Bruce.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): What one? A week earlier a week earlier or.
Customer: I think she have because you talked to. Oh, I see earlier maybe, oh, no, no, no, we're gonna, we've finally finished the conversation on that and we're gonna visit after the boat trip. Because we're gonna be there for a little bit more extended time. So, it would be a lot of days away from home, so.
Agent (Rose Morrissey): Okay. Well, so let me ask you a question, will you go the day, let's say on the twenty sixth of July and arrived there on the twenty seventh and you'll go straight to the, to the river cruise.
Customer: Mm-hmm.
Customer: Well, that would be the plan but I don't know what flights would get it there.
Agent (Rose Morrissey): Oh, okay. That's alright, I just need this date here for.
Agent (Rose Morrissey): Then return now, what, how much? Because I have to get a, a timeframe to price. You know, how long are you going to be gone for? How long are you gonna need the insurance for when is your return date?
Customer: Oh, I my return date like from would be okay.
Agent (Rose Morrissey): Yeah, you know when you're done with your trip and you're heading back home.
Customer: Okay, to stud guard, it'll probably be like August 10th, so, yeah.
Agent (Rose Morrissey): On the tenth of is okay.
Customer: He likes us to do some weekends here. So like if we come back on the Sunday, the twenty seventh and we would leave the next Sunday on the, not the twenty seventh that's when we leave then we would do like the tenth.
Customer: Rose cruises over the August 3rd, I here, okay, okay.
Agent (Rose Morrissey): I'm on computer is thinking.
Customer: Okay. And you could help us arrange a flight that would get us there on at least on time to be re, at the airport. Okay. Well, are we gonna.
Agent (Rose Morrissey): It.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Yes.
Customer: I think I understand what you were supposed to talking about now is, are we gonna get there like a day earlier? Well the last time we got there really early in the morning which was on Herf yeah. But we're gonna, we got str the day before. Yeah, we got there, yeah, we did and, and that's when we had a nice stay there the hill. The morning before, you know, the day before is the morning I think is when we arrived, right?
Customer: And then we went to the hotel.
Agent (Rose Morrissey): Okay. So the price.
Agent (Rose Morrissey): Let me have your date of birth.
Customer: My date. Mine is. Okay, mine is 020563.
Agent (Rose Morrissey): Your date of birth. Yeah.
Agent (Rose Morrissey): A.
Customer: And then Bruce is, 041156.
Agent (Rose Morrissey): First.
Agent (Rose Morrissey): 020592 teen 63.
Customer: Let me get them.
Customer: Okay.
Agent (Rose Morrissey): Being 041-1256.
Agent (Rose Morrissey): 228.
Agent (Rose Morrissey): Okay, you said to return back home on the tenth.
Agent (Rose Morrissey): Gust two.
Agent (Rose Morrissey): Oh, the price is reasonable return departures.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): 25 come back and now.
Agent (Rose Morrissey): Departure, which?
Agent (Rose Morrissey): Account.
Customer: No, it's on the twenty seventh mm-hmm.
Agent (Rose Morrissey): This is a good rat $652 total for two.
Customer: Rose, we, okay, we start the.
Customer: I'm sorry, how much?
Agent (Rose Morrissey): $600.52 for two people let me email, I'll email you this quote.
Customer: Oh, wonderful. We.
Customer: Okay, and this is for the insurance? Okay.
Agent (Rose Morrissey): This is for the insurance on all.
Customer: Do we go? I think we, last time. So you don't even have one. No. But that was because we were talking about staying two nights. We cut that down to just doing the boat trip and then the extended stay was the moment. What's the atra and last time we stayed a couple of, no, it's just one night stay, you sure? Yes, we did because it was a very next day. Okay. Remember I tripped to go back to the hotel so catch the bus.
Agent (Rose Morrissey): Oh, no.
Customer: I did on one of those cobblestones that was listed up my, my night so just picked it up and I thought, oh, some Roman put it there, knowing this was gonna happen in the future.
Agent (Rose Morrissey): Oh, I know levels, yeah.
Agent (Rose Morrissey): But you're okay, you're, you were, okay?
Customer: Oh, yeah. So grape my knees and all that and thankfully I guess I have very strong bones because it was a nice, good smash and it was just a IV and I put ice right away that we got there and they gave me some back date and off we went.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Okay, so I've got, I'm gonna email you this quote. Okay.
Customer: The rose, can I ask you about to? I didn't see this till this morning that it says generations. So apparently, I don't know how many children go on these cruises. I wouldn't think for many.
Agent (Rose Morrissey): Yeah, generations meaning they're going to have kids on this rose, but this is on the 27th of July you may have. I can find out how many kids are booked.
Customer: Well, yeah, I don't know, I didn't, I didn't realize that. I, I'm thinking that's probably why there's still a place or rooms available or the prices reduced but it could also, it also be school. I don't know when school starts over there but sure. Schools a through. Yeah.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Yeah. Yeah, and then also here in the state school starts early, like, early August, so.
Customer: Mm-hmm.
Customer: I kinda think they do too a little bit.
Agent (Rose Morrissey): This is a good price $652 for the insurance.
Customer: Okay.
Agent (Rose Morrissey): And come on computer.
Agent (Rose Morrissey): Oh, my goodness, this thing is spinning.
Agent (Rose Morrissey): And then I'll reach out to un world to so you want to move forward with this booking. You want to go with French belt and cabin number. So the price looks like it may be $709,260 total.
Customer: Yeah.
Customer: Mm-hmm.
Customer: 7092 okay. Oh, sixty.
Agent (Rose Morrissey): Sixty mm-hmm cause you're not doing, yeah, you're not doing the prog and you're not buying the insurance from them.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): I'm emailing you your quote.
Customer: Okay.
Agent (Rose Morrissey): You all the ons quote.
Agent (Rose Morrissey): Sha I put you guys on hold while I make sure that we reinstate this and it's gonna be paying full today.
Customer: Okay.
Customer: Course, mm-hmm yes, we have our credit card ready.
Agent (Rose Morrissey): Okay. Okay, one moment, please.
Agent (Rose Morrissey): Okay, so your grand total.
Agent (Rose Morrissey): Is now hello, Mabe. Oh. Okay. Sorry.
Customer: Mm-hmm.
Customer: Yes, uh-huh.
Agent (Rose Morrissey): 2:30.
Agent (Rose Morrissey): 35.
Agent (Rose Morrissey): So $845 zero rebate check.
Customer: He's.
Agent (Rose Morrissey): Okay, so let me email this over to you.
Customer: Okay.
Agent (Rose Morrissey): Confirmation, I've got them on the other line so we can.
Customer: Okay.
Customer: That's twelve days.
Customer: Say here. Well, that's the Mitra.
Agent (Rose Morrissey): Okay, I just emailed that over to you.
Customer: Okay. Let's see. Bruce can get his, cause I got my phone with you.
Agent (Rose Morrissey): Actually, I'm sending it to V-E-R-L-E-O-N @gvtc.com.
Customer: Oh, alright, let me. Alright. Let me look at it. So they came in.
Customer: Okay, I have here $940 61 Mable here's your journey plan, travel protection quote. Okay, I have the travel protection quote, is what you've sent me. Okay, I've got that. Alright.
Agent (Rose Morrissey): Yeah, yeah, mm-hmm.
Agent (Rose Morrissey): No. Yeah, they'll get the policy that's pretty cool. Would that mean that's good?
Customer: Ready to protect your haves. Yes.
Customer: Okay, we got that. So I'm gonna have to print that out that we.
Agent (Rose Morrissey): Mm-hmm.
Customer: Front back.
Customer: Let's see that. Is that doing double side? It, but it's like that. Yeah, okay.
Customer: Okay, I'm gonna, I'm starting to print those. Did you send me anything else or?
Agent (Rose Morrissey): Wait, did you get the unit the uni world confirmation?
Customer: Hold on. No, not yet. Let me just see if I.
Customer: I really hate my phone now. Okay, here we go. Un know world invoice be attached travelers offers $845. Okay and let me see what's attached. I don't see the attachment unless let me go get my reading glasses of all Bruce looks at this hold on.
Agent (Rose Morrissey): Mm-hmm.
Customer: And the attach, what is the attachment gonna have?
Agent (Rose Morrissey): Is your un, a world was confirmation.
Customer: Okay.
Customer: Let me see the attachment, I have a booking number. But that's it. It's at the top though. Let's see.
Agent (Rose Morrissey): Okay, so click on. Well no, you should have is there attachment on the.
Customer: It just has your pre trip chip list.
Agent (Rose Morrissey): Okay, there's no attachment, but is there a a clip up on top?
Customer: No.
Agent (Rose Morrissey): Let me go here.
Customer: No, I'm not seeing it. There's a, there's a, an incredible adventure of weights but I'm sure that's just the advertisement, huh.
Agent (Rose Morrissey): Alright.
Agent (Rose Morrissey): Confirmation. Yeah, let me redo this here. Hold one second.
Agent (Rose Morrissey): Do you see the body of the email? What I wrote?
Agent (Rose Morrissey): I don't know what's how is that?
Customer: Not able to have confirmation in the world 845 cash back, okay.
Agent (Rose Morrissey): Yeah, okay. So you see that but you don't see an attachment. Let me email you this, oh.
Customer: So you know the rest of it just looks like you know see all travel latest discounts, travel free forwarded messages.
Customer: And then, it's just more, what's that and then at the bottom, it has your pre trip checklist.
Agent (Rose Morrissey): Okay, hold on a second.
Agent (Rose Morrissey): Okay, I sent you another email.
Agent (Rose Morrissey): Why these attach ander sticking?
Customer: Okay.
Customer: One answer. Oh, right now is she calling me. I'm just gonna say that we don't need anything.
Agent (Rose Morrissey): Did you get it?
Customer: Hold on let me see.
Customer: Let me see, I.
Agent (Rose Morrissey): Did you get it?
Customer: Yeah, here I got your email on attachment. I know why it's not coming through.
Agent (Rose Morrissey): Did you don't see the attachment either on the second one?
Customer: I see where you wrote. Click on your buff attachment. It is, here it is, here it is look, okay, oh, it's on the bottom.
Agent (Rose Morrissey): Yeah, sometimes it goes down the box cause you're looking at it on your.
Customer: Okay, there.
Customer: Let me print it.
Customer: Ten pages.
Customer: Okay, he's printing it but he's gonna look at it me while on there I gonna go receive it should be the first couple of pages.
Customer: Are we, are we supposed to sign this or?
Agent (Rose Morrissey): No, no, you want to look at the, make sure we booked you on the right cruise, the right date and.
Customer: Yes, yeah. Maybe went to the printer to get it. Get it. Is it gonna be a lot easier to read it than on the phone.
Agent (Rose Morrissey): Okay.
Customer: Let's see. I can pull it up and look at it here.
Customer: Okay, I'm gonna for the copies.
Customer: Okay, if we're just looking at, so, alright, so we need to verify the dates and the look. We have Cain 327 French Alcon or departures? On the twenty sixth we arrive the twenty seventh and then I didn't have a chance to look at the boat layout, but that room 327 is that like on the not the upper deck rooms but the sec deck below that rooms I guess.
Agent (Rose Morrissey): Yeah, the rooms you're up on the top deck. Hold on a moment.
Customer: Okay, and the, alright. Is it like in the middle of the boat or towards the front or the back? I.
Agent (Rose Morrissey): Oh, I don't, I don't know, hold on a moment. So let's look at, what's the name of the ship? I don't have your account in front of me.
Customer: Last. Okay. Yeah. Maria Teresa we already seen it on the YouTube. It's a very pretty bot.
Agent (Rose Morrissey): Maria Teresa. Very nice. Yeah.
Customer: Oh, it is mother truth. So that's true. Okay. Are you let's see. Everything looks good Bruce?
Agent (Rose Morrissey): Okay. What is the, what is the cabin number? You're on three, right?
Customer: 327327.
Agent (Rose Morrissey): Oh, okay. Yeah, you're pretty med med ship.
Customer: Okay. Yeah, cause it's, I think it's always better to be cause the on the ends of the boat. That's where all the traffic and stuff at, I think.
Agent (Rose Morrissey): You're right in the middle, mid, mid after.
Customer: So.
Customer: I'm okay. Okay, alright we got that settled, okay, what's the next thing now to pay?
Agent (Rose Morrissey): Yeah, you're ready to move forward with the payment. Okay, so, yeah, huh, just rip the band-aid now. No.
Customer: Yes ma'am if we don't do it now we ain't get to Shi. Yes, I just check state cause it's a, alright, it's gonna be a.
Agent (Rose Morrissey): Do you wanna use, do you want to use the visa card that I have on file? Mabel, it's a visa card ending in 0506.
Customer: Well actually, we have a new one. It's a Mastercard, do you all take Mastercard, or you don't?
Agent (Rose Morrissey): No. Yes, we do. Okay, we can use that new one. Okay.
Customer: Okay. Okay, cause we got this one not long ago because it does a cash back with with our bank.
Agent (Rose Morrissey): Oh, good, good. Alright, and what is that Mastercard number?
Customer: So, you know, I haven't seen the cash back yet, it's gonna be a year but, but we used it, so.
Agent (Rose Morrissey): It's coming, it's coming, it's coming.
Customer: Okay. Alright. Let's see. So, this is Mastercard world card because this one I remembered why we got it because you can use it worldwide. Basically, you can travel with it and so, you know, that's how we paid for stuff too. Okay, you're ready. It's gonna be under Bruce Walter brown.
Agent (Rose Morrissey): Oh, good. Yeah.
Agent (Rose Morrissey): Okay.
Customer: And the number is, 520069951423.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Mm-hmm.
Customer: 6591.
Agent (Rose Morrissey): Expiration date.
Customer: 0728.
Agent (Rose Morrissey): And security code.
Customer: 435.
Agent (Rose Morrissey): Okay, and what is the name on the, on the card.
Customer: Exactly, it's Bruce Walter brown.
Agent (Rose Morrissey): Okay. So we have, let me repeat the number, make sure I have it correctly. It is, 5200.
Customer: Okay, go for it. Mm-hmm.
Agent (Rose Morrissey): 699514236591.
Customer: Yes.
Customer: Yes.
Customer: Correct.
Agent (Rose Morrissey): Expiration date is 7:28.
Agent (Rose Morrissey): And security code is 435.
Customer: Mm-hmm.
Agent (Rose Morrissey): Okay, alright so I'll go ahead then and process payment, and that payment is going to be, I'm gonna take the visa card out of my, in the data here.
Customer: Correct. All good.
Customer: Okay.
Customer: Okay, yeah, cause that give me points. I think that was like a debit card too as well, cause it was like paid right away.
Agent (Rose Morrissey): Oh, okay, so, we don't, we don't want to use that one but I mean, we don't want to keep, okay.
Customer: Yeah, the one that gives us cash mm-hmm and.
Agent (Rose Morrissey): So, I will go ahead then make payment. Did you want to look at airfare now? Or you want to talk about?
Customer: I think we should if you don't, well, we got you, we so.
Agent (Rose Morrissey): Okay, hold on a moment. Let me see if a still on the other side. Oh, no, she hung up. Okay, that's alright, we can look at the air if you want.
Customer: Okay.
Customer: That would be fantastic.
Agent (Rose Morrissey): Okay, hold on a moment.
Agent (Rose Morrissey): One moment please.
Customer: Mm-hmm I think spy wants to Ry.
Agent (Rose Morrissey): Okay, I was just waiting for this computer to kick again my.
Agent (Rose Morrissey): My, my airline computer.
Customer: Mm-hmm.
Agent (Rose Morrissey): Hey, come on.
Agent (Rose Morrissey): What come, I can, here, there, I. You so slow today.
Agent (Rose Morrissey): The computers are very slow today.
Customer: Maybe, cause everyone's on it or something right now.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Okay. So, where were you fly out of?
Customer: Mm-hmm.
Agent (Rose Morrissey): See what we did last time with you.
Customer: International airport.
Agent (Rose Morrissey): Where is this? I'm so sorry.
Customer: San.
Agent (Rose Morrissey): Oh, san, San. Okay.
Agent (Rose Morrissey): And what date you want to leave on the twenty sixth and arrive there on the twenty seventh, right?
Customer: Yeah, because that would that's a whole, I guess this is fine to Boota pest so WAN arrive on the twenty seventh the morning of because we're gonna stay. Yeah, one night and.
Agent (Rose Morrissey): Yup.
Agent (Rose Morrissey): Arriving and so this.
Customer: Oh.
Customer: I checking.
Agent (Rose Morrissey): What airline do you normally use American?
Customer: We last time we delta we want to so, I don't know if that's why we use delta, but I think delta had a from two card had a direct light back to well it didn't have a direct flight or get it to san San.
Agent (Rose Morrissey): I.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Okay. So, delta if you take delta, it will be san San Atlanta. It's to put a Pash.
Customer: Okay. Okay. And what time will it get us to boot to Pish?
Agent (Rose Morrissey): Other airline.
Agent (Rose Morrissey): 10:50 AM.
Customer: Okay. 10:50 AM and we need to start checking in on the boat at what time.
Customer: Eleven.
Agent (Rose Morrissey): 11:00, 11113.
Customer: Okay. Now when they say at eleven, is there like all the way to eleven to like 1:00 or how does that work?
Agent (Rose Morrissey): Yeah, the ship is not leaving till I wanna see your itinerary. Hold on.
Customer: I'll text you, yeah, we, it has it on the website. What do you need to know right now because we're not going to get there that morning. We're going to get there the morning before but we're gonna stay if we're gonna do. No, we're gonna.
Agent (Rose Morrissey): No, you're gonna get in the morning of the twenty seventh.
Customer: Exactly. We leave on the twenty sixth and we get there in the morning and then they pick up because we get to have a transfer to go to the boat.
Customer: They pick us up there.
Agent (Rose Morrissey): Okay, so that's even, yeah, either way you're gonna double connect here.
Customer: Well.
Customer: Hope you don't have.
Customer: Last time we stay in.
Agent (Rose Morrissey): There's, there's no flight directly from san San.
Agent (Rose Morrissey): So, July 26th san San put a Pash.
Customer: You know rose, Bruce, is.
Customer: Yeah, Bruce is concerned that the last time the delta we, I mean we just barely made it by the gin of our an Amal of our teeth. But he's concerned that.
Customer: You know, we might have a flight issue or something and not arrive on time. So, that's his, that's his biggest fear and I had that fear too last year because we're like, okay, so what if we arrive, you know, we arrived early enough that we could have practically taken the boat, but that's why I guess I'm asking you check-in starts at eleven but it ends at what time and that's the only thing. Okay.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Oh, usually it doesn't Il like a couple of hours prior to departure. Let me look at the itinerary.
Agent (Rose Morrissey): View.
Customer: Well, if we have to stay a night then I'll tell her right now and then we'll just have to see that she books us a hotel that they use or something.
Agent (Rose Morrissey): Yeah, you know, but I would go in one day prior, I mean, you want to have a stress free vacation.
Customer: Yeah, though, way we could I think so I think we better go ahead then leave on the twenty fourth or no. Wait, leave on the twenty fifth.
Agent (Rose Morrissey): Yeah.
Customer: And then this way that would be on a Friday. So if we left on July 25th.
Agent (Rose Morrissey): Mm-hmm.
Customer: And this slide gets this in, you know, at 10:45 or whatever. And we have to go through customs, you know, again.
Agent (Rose Morrissey): Yeah, yeah, I would leave on the July 25th.
Customer: Okay, I think so too. We'll go ahead and leave on the twenty fifth and then this way if we arrive on the twenty sixth then we'll need to have a hotel. I don't know, it's one that maybe uni world uses when they transfer people from a hotel. I don't know or you know, whatever is closest to the.
Agent (Rose Morrissey): You can actually, you could do that or you could do it on your own and stay at the inter continental hotel which is right on the river. Let's, I've been to, to put a Fash a few times and I stayed at the intercut into hotel right on the Dane, which is nice you get in, in the morning and then in the afternoon you could you know, walk over to the Boota. Side which is the older historical a part of a, put a Pash mm-hmm.
Customer: Okay.
Customer: Okay.
Customer: Well, let's go ahead and do that if you can get us you know, do they have like shuttle service or do we have to find our way there with the taxi?
Agent (Rose Morrissey): Oh, they do, they do have shuttle services, one moment?
Agent (Rose Morrissey): Let's say today.
Customer: No hotel probably does.
Agent (Rose Morrissey): Today united, they do or the hotel?
Customer: Okay.
Agent (Rose Morrissey): 125.
Customer: I was trying to find our, so.
Agent (Rose Morrissey): Okay, do let me see that.
Agent (Rose Morrissey): Is 7:00 AM too early for you folks to depart out of?
Customer: 7:00 AM.
Customer: To leave?
Agent (Rose Morrissey): Yeah, leave san, San.
Customer: No, not at all. If it'll get us there at a decent time, like, at five mm-hmm that's fine first time.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): So too, are we booking economy it or premium economy or business class?
Customer: Let's take a look at economy, and then, cause business class, I mean, we have delta mileages but I don't think we have enough to, we've got our delta. Let's see.
Agent (Rose Morrissey): Are you wanting to do to delta or united?
Customer: Well, we haven't flown in united before, I just want to get there, the best flight that will get us there at a good time and you know, I don't know how long the layover is an Amsterdam do, do they both go to Amsterdam or just delta?
Agent (Rose Morrissey): No let me just go ahead and do it delta since you folks have mileage on delta.
Agent (Rose Morrissey): Put the Pash.
Agent (Rose Morrissey): Okay, you could leave.
Agent (Rose Morrissey): Four and five san San at 12:24 PM.
Customer: Okay.
Agent (Rose Morrissey): And you're rive Atlanta at 3:54 PM.
Customer: Okay.
Agent (Rose Morrissey): That's like 4:00 and then you leave Atlanta at 5:40 PM so that's 45 about an hour and forty minutes connecting time in Atlanta.
Customer: Mm-hmm.
Customer: By forty he's.
Customer: Okay.
Agent (Rose Morrissey): And then your arrive after dam at 8:00 in the morning the next day, which is the 26 then you leave that is a fifty time connecting time. That's not good.
Customer: Okay, okay.
Agent (Rose Morrissey): It's 4:50 and 620 arriving at eight I don't like these times, hold on a moment sir.
Agent (Rose Morrissey): It's because that's san San.
Customer: Mm-hmm.
Agent (Rose Morrissey): 2213.
Customer: I'm looking for my delta airline thing. See it.
Agent (Rose Morrissey): Mm-hmm to put the pad.
Customer: Hey, glue here. It is, delta.
Customer: What's it?
Customer: We're gonna need our numbers.
Agent (Rose Morrissey): Two.
Agent (Rose Morrissey): Don't like the Ans them to put a past connection.
Agent (Rose Morrissey): Atlanta to Amsterdam 3:46 AM. Oh, okay, I one, okay.
Customer: Did you get in? It's downloading it again installing?
Agent (Rose Morrissey): 3:30 an hour and thirty minutes.
Customer: Yeah.
Customer: Right down here.
Agent (Rose Morrissey): Thirty to 6:00 AM 6:00 AM 85782 hours and fifteen minutes. Okay, so.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Okay, lant Antonio Atlanta to Amstrad.
Customer: Okay.
Agent (Rose Morrissey): Amstrad to put a Pash, okay.
Agent (Rose Morrissey): If I can get you out of san, San, earlier hold on a second I'm sure I can.
Customer: Okay, and just in case we're doing delta, I found my we both found our miles here.
Agent (Rose Morrissey): Okay. Good. Good, good, good, good.
Customer: Re miles.
Agent (Rose Morrissey): Yeah, you might have to do that.
Agent (Rose Morrissey): To why?
Agent (Rose Morrissey): Five.
Agent (Rose Morrissey): 59182.
Customer: How many miles do you have on your?
Customer: Have that 600 miles miles available? That's what your says?
Customer: I like to get to where available to use I guess.
Customer: I.
Customer: I guess it's $6,630 mm-hmm yeah, but what do we use it on we'll see if we can do some here if there's enough to use for anything good. A discount.
Agent (Rose Morrissey): Okay. So when will you be coming back the 10th of August?
Customer: Let me see here. Let me look at it here real quick. We arrive on the third and then we've got to get to Muni to Seattle, where am I at, goodness. To stud guard and put your stud guard so we would be traveling on Sunday. You don't want to go by plane from uni Stu card or you will, we might be able to arrange that ourselves just in case you know? Alright, and can, until we decide and this will be flying out two card. On what date it would be on August 3rd that is that.
Agent (Rose Morrissey): Okay, where are you coming? We, no, it can't be August 3rd because you're staying there.
Customer: Well, let's what we oh, I see yeah, but I'm counting the days August 3rd the boat ends and then we're just gonna stay for a week and leave we're on a Sunday like or aware to two card you to buy, to buy train or.
Agent (Rose Morrissey): You're coming back home, when are you coming back home and what airport?
Agent (Rose Morrissey): So you want to come back home on the 10th of August cause that's what we our insurance.
Customer: Bo.
Customer: I would say we.
Customer: Okay, we have coverage for insurance on that date.
Agent (Rose Morrissey): On the date on the tenth, the tenth.
Customer: Okay. Okay, then let's do the tenth.
Customer: So, I'm gonna do strep that's gonna be 12345677 nights eight days, which is what we did the last time I think and that's enough.
Agent (Rose Morrissey): Gu from. So, where, what airport uni or.
Customer: For that one, that would be on August 10th. That would be stud guard back to san San.
Agent (Rose Morrissey): Yeah let me see what.
Customer: And that one should have one delta, I think had one that left at what, nine or something. Well, it could have changed that's a year ago.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): T.
Agent (Rose Morrissey): On to.
Customer: Thank you was keeping the call I.
Agent (Rose Morrissey): Astra to go to.
Customer: You told him.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): To car, yeah.
Agent (Rose Morrissey): Yeah, it was so guard to Amstrad am to Detroit, Detroit to san San.
Customer: Oh, wow.
Agent (Rose Morrissey): Arrive, san San at because that's you know, KLM and delta territory in Amsterdam, so to get you out of Stu guard it'll be, what did you see before? Did you say?
Customer: Okay.
Customer: We went, I remember. Well, that was a little different. We went san San, to was it DMin or no? No, I think.
Agent (Rose Morrissey): Oh, no.
Customer: Detroy back went through Detroit and then when we flew over, we flew to Atlanta I think mm-hmm yeah, we went through Detroit first, so then that would be Atlanta going through Atlanta. Okay.
Agent (Rose Morrissey): The second.
Agent (Rose Morrissey): Team.
Agent (Rose Morrissey): Four.
Customer: To move.
Customer: Mm-hmm.
Agent (Rose Morrissey): Now I'm gonna go this July.
Agent (Rose Morrissey): That o'clock in the morning.
Agent (Rose Morrissey): Yeah, now two Y. One.
Agent (Rose Morrissey): And then July 25th and Dana.
Agent (Rose Morrissey): So 5:40.
Agent (Rose Morrissey): 3:30 business better.
Agent (Rose Morrissey): Come in at 3:32 as do Amstrad to put a finishes.
Customer: Is that the one across the parking lot or street?
Agent (Rose Morrissey): Okay, so here's how it goes leaving san San.
Customer: Okay, let me get, okay, san, San, at 8:00 AM.
Agent (Rose Morrissey): At 8:00 AM at 8:00 AM, arriving Atlanta at 11:22 AM.
Customer: Okay.
Agent (Rose Morrissey): Leaving Atlanta at 3:30 PM.
Customer: 3:30 PM, okay.
Agent (Rose Morrissey): Arriving in strada at 6:00 AM on the twenty sixth.
Customer: Okay.
Agent (Rose Morrissey): Then you leave Amstrad at 8:50 AM.
Agent (Rose Morrissey): And arrive put a pass at 10:50 AM on the twenty sixth.
Customer: Fifty AM, okay.
Agent (Rose Morrissey): And then coming back.
Customer: And then. Okay, so this is on. Okay.
Agent (Rose Morrissey): You lease do.
Customer: Alright. And then the next flight is going to be leaving from.
Agent (Rose Morrissey): Stu, Gard.
Customer: Dude, okay. So.
Agent (Rose Morrissey): And that's on the 10th of August.
Customer: Mm-hmm.
Agent (Rose Morrissey): Departing at 6:00 AM.
Customer: 6:00 AM leaving stud guard at 6:00 AM.
Agent (Rose Morrissey): Mm-hmm.
Customer: Wow. Okay.
Agent (Rose Morrissey): Arriving Amstrad is 7:25 AM.
Customer: 7:25 AM.
Agent (Rose Morrissey): And then you leave Amstrad at 9:30 AM.
Customer: 9:30 AM.
Agent (Rose Morrissey): And arrive Detroit.
Agent (Rose Morrissey): At 11:50 AM.
Customer: 11:50 AM.
Agent (Rose Morrissey): You leave Detroit at 1:24 PM.
Customer: PM, okay.
Agent (Rose Morrissey): And you arrive san San, at 3:31 PM.
Customer: 31 PM.
Agent (Rose Morrissey): Let me tell you what the price is going to be.
Customer: Okay.
Agent (Rose Morrissey): Oh, it don't came back unable to confirm why it's was $1,090.21 then it $200,880 21882.21 per person.
Customer: 1082.
Customer: He.
Customer: Okay.
Customer: Her person. Okay.
Agent (Rose Morrissey): Mm-hmm.
Customer: Okay.
Agent (Rose Morrissey): Yeah, but it all came out slight said, I book came back unable to confirm let me to play around with this.
Customer: Did you need our, let's see our delta numbers or?
Agent (Rose Morrissey): Yeah, I can, I'll take that.
Agent (Rose Morrissey): What are your delta numbers?
Customer: Okay, are you ready for Bruce?
Agent (Rose Morrissey): Yeah, hold on a second.
Customer: Mm-hmm.
Agent (Rose Morrissey): Okay. The, so, Bruce's middle name, oh, I have your delta numbers, you and I also have your global entry number as well. Bruce. So, it's Bruce Walter brown, right? And then Mable reels, he'll the how do you say that? Hille, he'll the, oh, Dao, okay. I've got that and I've got your date of birth. So all of that is, is there.
Customer: Okay.
Customer: Oh, what?
Customer: Correct, mm-hmm.
Customer: Okay.
Customer: Okay. And my delta number also.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): I have your delta N. a global entry. So the price that I quoted you.
Customer: Mm-hmm okay, good.
Customer: Mm-hmm.
Agent (Rose Morrissey): It did not include free luggage. Okay, so if you want it to include your luggage for check for.
Customer: Okay.
Agent (Rose Morrissey): I tell you the zero lines rose uh-huh so if you want to include the luggage it's gonna be for two people. 404642.
Customer: There's so different now.
Customer: 2000.
Agent (Rose Morrissey): Wait, no hold on a second. 4244.42.
Customer: Cause it's gonna be just two pieces of.
Agent (Rose Morrissey): $12,023.21 per.
Customer: Hey, 2023.
Agent (Rose Morrissey): And 21¢ per person.
Customer: And so, $2 thousand so it's not be $18 22, okay, so it's $1,000 and that's gonna be two pieces of luggage or one piece per person.
Agent (Rose Morrissey): First check bag is free and then the rest.
Customer: Okay. Okay. First check that is free for each.
Agent (Rose Morrissey): Zo.
Agent (Rose Morrissey): Per person, yes.
Customer: Okay per person each bank cause if we're talking a a bag or a luggage, a luggage piece, a suit. Cause we're just, okay I'm just wondering if we don't have to pay that because we're doing one each, we're gonna check-in one luggage each. I'm not checking in to.
Agent (Rose Morrissey): Well, luggage luggage, 11 check-in luggage.
Agent (Rose Morrissey): Yeah. So you, so you're gonna, you need that fair because it comes with luggage, you know, free check-in. Baggage otherwise, they're gonna pay $75.
Customer: Oh, I, oh.
Customer: Yeah, we're just gonna take 12 case and probably a carry-on. Well, my, my, and my purse. Do you know, do like a carry-on and a backpack or is the backpack considered carrying for, for.
Agent (Rose Morrissey): Yeah, that's fine.
Agent (Rose Morrissey): That's it. Yeah, that's fine.
Agent (Rose Morrissey): Oh, no, just to, just to pack, pack in a care and a a personal item. That's good.
Customer: Okay. Okay. Okay. Okay. That's what we're planning on doing.
Agent (Rose Morrissey): For carry-on.
Agent (Rose Morrissey): Okay, so let me just reprice this because I don't know what's going on here, I can't seem to.
Customer: Accessing, but the parking is gonna be, it's not gonna be a problem cost, cost like $10 a day.
Customer: But that's at the airport. One about the one across the street, you know, this is a $10 a didn't Compa, and then it says fifty percent off per seniors. Well, okay.
Agent (Rose Morrissey): One moment please.
Agent (Rose Morrissey): Okay, this is what I got, better connecting time here Antonio be a Detroit. So, san San to Detroit you leave at 11:25 AM you arrive.
Customer: Okay, hold on let me come back, okay.
Customer: Okay. Hold on, let me.
Customer: Wait, wait, hold on, hold on, hold on, I'm sorry, okay, so, san, San to Detroit.
Agent (Rose Morrissey): Well.
Agent (Rose Morrissey): Yeah, Les, san, San, is 11:25 AM arriving Detroit at 3:34 PM.
Customer: Okay.
Customer: Okay.
Customer: Mm-hmm.
Customer: Okay.
Agent (Rose Morrissey): And then you leave Detroit at 4:35 PM about an hour connecting time in Detroit.
Customer: Okay, it's not bad. Mm-hmm.
Agent (Rose Morrissey): Arriving Amsterdam at 6:00 AM in the morning.
Customer: 6:00 AM, okay.
Agent (Rose Morrissey): And you?
Agent (Rose Morrissey): Leave Amsterdam at 8:50 AM. That's good.
Customer: 8:00 AM, okay.
Agent (Rose Morrissey): Arriving put a pass at 10:50 AM on the twenty sixth.
Customer: Okay. July 26th so, we believe July 25th on that one and stay a night there. Okay, let me risk this. Don't look at this one anymore, okay?
Agent (Rose Morrissey): Once they.
Agent (Rose Morrissey): And then reach the return will be scared to Amsterdam at 6:00 AM.
Customer: Okay.
Customer: At 6:00 AM.
Agent (Rose Morrissey): Arriving, Amsterdam at 7:25 AM.
Customer: Okay.
Agent (Rose Morrissey): Leaving Amsterdam at 9:30 AM.
Customer: 9:30 AM.
Agent (Rose Morrissey): Arriving Detroit at 11:50 AM.
Customer: 11:50 AM, okay.
Agent (Rose Morrissey): You leave Detroit at 1:25 PM.
Customer: 1:25 PM.
Agent (Rose Morrissey): And you arrive in Antonio, at 3:31 PM.
Customer: 3031 PM. Okay.
Agent (Rose Morrissey): And the price for this is $1,948.21 per person and that includes a a free bag, a free check-in bag.
Customer: Mm-hmm.
Customer: And one free per person. Mm-hmm one free and that would do so that would be sufficient cause it's not gonna be, it's gonna be reusable. Okay, so $1,930.
Agent (Rose Morrissey): Yeah, mm-hmm.
Agent (Rose Morrissey): No.
Agent (Rose Morrissey): But as long as you don't take a, you know, it's only up to £50 anything more than £50. You're gonna pay access lug, you know, access baggage, okay.
Customer: Okay, okay, yeah, we have our scales. Okay, yeah, we have scale. Okay, alright.
Agent (Rose Morrissey): Yes, yes.
Agent (Rose Morrissey): Alright, let me go ahead and, and I'll email you this. Have a look at the itinerary and then you let me know what you think and we do this price is only good for today and we must issue today. Okay, let me.
Customer: Mm-hmm.
Customer: Okay.
Customer: To tell ing group that, we'll have to leave at 6:00 AM but we're gonna have to. And I'm just curious is it, is there customs in Amsterdam or is it gonna be, am it's gonna be until Detroit?
Agent (Rose Morrissey): Detroit.
Customer: It will be in Detroit that will customs. Okay, on that one. Alright, and what about the hotel for our arrival and Boota pest the it, okay.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Okay. Wait let me finish your book. Let me. Let's finish this first and then we'll go to the hotel one moment.
Customer: Okay. Okay. Okay, did you get it?
Agent (Rose Morrissey): Mm-hmm.
Customer: I'm sure you, I think you may have sent it right or maybe let's see.
Agent (Rose Morrissey): Not yet, not yet. I'm trying to put your in one moment.
Customer: Oh, nice.
Agent (Rose Morrissey): Yeah.
Customer: Oh, those dogs are barking now.
Agent (Rose Morrissey): G-N.
Agent (Rose Morrissey): Okay, let me just complete the whole booking and then email it to you. One moment, moment, please.
Customer: Sure.
Agent (Rose Morrissey): Okay, I already put all that together. Now, I asked to see if there's a lower price.
Customer: Okay.
Customer: Okay.
Agent (Rose Morrissey): And united has a lower price.
Agent (Rose Morrissey): It goes san San Washington, Dallas and it leads that it yeah, but I don't like their connecting times. So, so you leave at 11:58 AM, you arrive at 4:22 PM.
Customer: San.
Customer: Mm-hmm.
Agent (Rose Morrissey): You leave dollars at 5:25 PM you arrive at 7:20 AM.
Customer: Okay.
Customer: Oh, wow.
Agent (Rose Morrissey): Li frankford. At 9:15 AM and you arrive put a pass at 10:50 AM.
Customer: Mm-hmm.
Agent (Rose Morrissey): Hey, what rose there same time then you.
Customer: Okay, we don't gain that much, 29 mm-hmm. Yeah, but go ahead and continue that so then it's Frank Toba pass at 1050 okay. I got that one. Okay.
Agent (Rose Morrissey): And then you leave to guard at 6:10 AM.
Agent (Rose Morrissey): And you arrive frankford at.
Customer: Mm-hmm.
Agent (Rose Morrissey): And you're rid frankford.
Agent (Rose Morrissey): At 7:00 AM lee, frankford fifty AM.
Customer: Okay.
Customer: 8:50 AM.
Agent (Rose Morrissey): You go to Chicago. You're ride Chicago at 11:00 AM.
Customer: 11:00 AM.
Agent (Rose Morrissey): And you leave Chicago at 1:30 PM and you rose san San, at 4:38 PM. That's a good fair 136961 per person.
Customer: $136,951 per person point ex, per person the other one now the other one was, yeah, I've got it right here it but I write it, the other one was.
Agent (Rose Morrissey): Point 36 per person.
Agent (Rose Morrissey): 19194821.
Customer: 1000.
Customer: Mm-hmm should be about $600 savings per person Stu. And is that the same rules with one free checking bag.
Agent (Rose Morrissey): I'm looking for that. Yeah, understand.
Customer: Mm-hmm.
Agent (Rose Morrissey): Yeah, I'll have to check that hold on a second.
Customer: This one we go trying to come, we still have to do the three there, so this one will go to Dallas instead.
Agent (Rose Morrissey): Yeah, you don't, you don't even want to go via new work either forget that situation that's going on in New York.
Customer: I don't wanna do in New York.
Customer: Have you been through Dallas? I've ever been through dela home. I don't, I don't click.
Agent (Rose Morrissey): Anton in Chicago to.
Agent (Rose Morrissey): Okay. That's actually a very good fair right here.
Customer: Mm-hmm.
Agent (Rose Morrissey): I will email this over to you and you tell me, let me just email you the.
Customer: Oh.
Agent (Rose Morrissey): And then, I'll email you the delta as well.
Customer: Now do we call you?
Customer: Okay. Now do we call you or do we confirm via email to say, this is the one we want?
Agent (Rose Morrissey): Yeah, just call, he send me an email and say, rose go ahead and move forward with the delta or go ahead or move forward with the united, okay, hold on.
Customer: Okay.
Customer: Oh, okay.
Customer: And I might even call you and if you have your message recorder I might you know, just leave the message as well besides an email.
Agent (Rose Morrissey): Uh-huh.
Customer: And then if you don't mind letting me know you got the message, you know, email me and say, okay, I went forward with what you told me, you know, the airline and so forth.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Two.
Customer: Mm-hmm.
Agent (Rose Morrissey): Hey, that's delta. Hopefully, you can read this.
Agent (Rose Morrissey): Ford.
Agent (Rose Morrissey): Is the price here?
Agent (Rose Morrissey): And the downtown.
Agent (Rose Morrissey): Okay. Look at the delta and look at these two and you tell me what you think.
Agent (Rose Morrissey): I don't like what I'm sending you but the way it looks.
Agent (Rose Morrissey): Okay, have a look at that and see if you understand that. So you do that.
Customer: Okay, okay, okay.
Agent (Rose Morrissey): I just sent it.
Customer: You have to look in not an icon. Did C.
Agent (Rose Morrissey): Yeah, and then I don't option.
Agent (Rose Morrissey): Option, yeah.
Agent (Rose Morrissey): 156751 rose two parris Paris to put a Pish.
Customer: That one?
Agent (Rose Morrissey): 111 hour 615935 and arrive eleven.
Customer: Okay.
Customer: Yeah.
Customer: So.
Agent (Rose Morrissey): Bruce, can you understand that? That? I just.
Customer: Well, I'm thinking that we didn't get the email yet.
Agent (Rose Morrissey): Oh, okay, okay.
Customer: The last one we got is the from 9:46 AM. I know that's not.
Agent (Rose Morrissey): Okay.
Customer: Let's see.
Agent (Rose Morrissey): Yeah, I know one.
Customer: Okay, that's for the.
Customer: Oh, here we go.
Customer: Maybe come here and look at this but what you read read to us it sounds like that's gonna work on United Airlines I need and I'm not sure if I have frequent, I can look up real quick to see if I anything with the.
Agent (Rose Morrissey): Yeah.
Customer: Okay, here soon, let's see.
Customer: So, oh, okay, I see the total fair for both of us $2,739 and then the total fair for both of us on delta is $3,896. Okay, let's see.
Customer: Look at do at the time again.
Agent (Rose Morrissey): Yeah, just to have a look at that and then maybe email me and say you're going to go with the delta or you're gonna go with the united mm-hmm.
Customer: Okay, you know, okay, and, and also so united there's we're allowed one check-in then is what I'm thinking.
Agent (Rose Morrissey): Yes.
Customer: Okay, one check-in and then the regular, you know, carry-on, okay. Alright. Okay. I know.
Agent (Rose Morrissey): Mm-hmm. Mm-hmm.
Customer: Number, but I'll have to look it up. I'll see if it's still good. That was been a long time ago. Okay, I don't think I have a united what?
Agent (Rose Morrissey): Oh, wait a minute. Wait a minute first check bag fee.
Agent (Rose Morrissey): San to put a pressure $75 so no, where's the united fair you have to pay for the bag, the checking bag.
Customer: Okay.
Agent (Rose Morrissey): But if you're gonna, you know if you're gonna. So first bag is $75 $75 and, and, and you have a 136961. So that fair ends up being $1,444.61 but then you're coming back another $75, so that's 10051961 compare to what do we have on delta?
Customer: Let's see, that's.
Customer: Mm-hmm.
Customer: Mm-hmm.
Customer: Yeah.
Customer: Delta delta total fair was $3,104, and that includes one check-in.
Agent (Rose Morrissey): 1919.
Agent (Rose Morrissey): Yeah, that's 194821 but to pay for your bag each way, it comes out to $1,520.
Customer: Well, the difference, it's gonna, with, it's 1500. And something. That's $3,000. And the difference is gonna be like, about what $896 or $800. Just say $800. Wait, don't, if it's.
Customer: If it's a 1500 per person and that's just, that's the $3,000 and then the other one, delta was $3,896.42. Right?
Agent (Rose Morrissey): Mm-hmm.
Customer: Okay. So you're looking at what $800.
Customer: My only thing is and I'm just gonna ask you on a personal, I mean just to ask cause you know, delta, maybe because after that fiasco or whatever they treated us like royalty or I mean, you know, really good and everything and, and I don't know how united is with their international slight you know, I just, maybe Bruce and I, we just have to talk about that just to see.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Yeah.
Customer: You know, I'm not trying to say, oh, $800 we're gonna say but what if it's the biggest headache we could ever get with the united, you know what I mean? So, I, I'm just curious, yeah, I think we need to just kinda maybe discuss that one further but you know, we'll decide today, it's just.
Agent (Rose Morrissey): Yeah, yeah, mm-hmm.
Customer: You know, I don't know maybe because I've seen on use a lot of issues with united. I think that's the, I think that's my thing right there, it's the news that has, you know shown some horrible things with united. I don't know I could be.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): What, why don't you guys it over and let me know.
Customer: Okay, that will talk it over and let you know today like in a few hours, two hours less and, and for the hotel it was that inter continental.
Agent (Rose Morrissey): Yeah, yeah, mm-hmm.
Agent (Rose Morrissey): In a confidential hotel, yes we can look at that as well.
Agent (Rose Morrissey): Okay, but I think you should both talk about the air and then let me know and then we can book the hotel for you as well for the intercontinental. Okay.
Customer: Okay.
Customer: Okay. Alright, continental. Oh.
Agent (Rose Morrissey): I do have to reach out to this client here, cause he wants to do his air as well. Okay.
Customer: Okay, no, that's fine. That sounds good then yeah, this way we can maybe just that and then just, we'll either give you a call or, or email it to you when one or the other. Okay, but for sure, I'll call you and, and try that first and then email you as well.
Agent (Rose Morrissey): Oh.
Agent (Rose Morrissey): Okay, so we're going to go ahead and pay the other one in full, right? The unit un, the world, the unit world.
Customer: Yeah, the boat one yes. Let's just one. Mm-hmm.
Agent (Rose Morrissey): Okay, alright, I'll go ahead and make that payment.
Customer: Alright, thank you rose. Thank you, thank you. Alright, bye.
Agent (Rose Morrissey): Thank you. Talk to you later. Bye-bye.