Agent (Rose Morrissey): Hi Mary. How are you?
Customer: I am well, thank you. How about you? You must have be.
Agent (Rose Morrissey): I'm good. Did you get the confirmation on South America? Okay, good, good. Yeah, alright. So now we're.
Customer: Yes, I did.
Customer: I think I got it later last night or something but it was definitely there this morning.
Agent (Rose Morrissey): Mm-hmm I don't know.
Agent (Rose Morrissey): Oh, okay good. Alright. So now we're looking at air my goodness then, we just finished book your air before.
Customer: Yeah, well, we had not booked the air on my England, Scotland, Wes trip.
Agent (Rose Morrissey): I know it was like, oh, my goodness.
Customer: And I'm thinking, well, I'm not gonna be home until the twenty ninth or thirtieth and I hate to wait too much longer. That's a month. That's a month out.
Agent (Rose Morrissey): No.
Agent (Rose Morrissey): Yeah, and then the month out and then, nope, they won't have any more business class.
Customer: Well depends on how I get there where I'm not even sure on this one.
Agent (Rose Morrissey): Let's look at it. So you have a pre night, the night of the thirty first. So we need to get you out on the thirtieth.
Customer: Oh, thirty first. Okay, okay. Yes. Okay.
Agent (Rose Morrissey): Yeah, arrive there on the thirty first and then.
Agent (Rose Morrissey): Coming back tour ends on the fourteenth. Bring you back home on the fifteenth.
Customer: Okay, that's kind of what I was figuring the tour starts on the first. So if I leave the thirtieth I get there the thirty first yes. Okay.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Okay, so and then is W. get to Eden beer and then London back home.
Customer: Okay.
Customer: Yeah.
Agent (Rose Morrissey): Okay, come on computer, be nice to us today.
Agent (Rose Morrissey): Okay. Oh, I got to call one of your referrals as well to book her and I forgot her name but today's the day that I'm gonna work her air with her computer.
Customer: Oh, okay.
Agent (Rose Morrissey): You don't have to play golf today?
Customer: No, actually, I've been too busy taking care of other things I might play tomorrow.
Agent (Rose Morrissey): Mm-hmm well, yeah, you're going on a trip soon too.
Customer: I know. And you know, one of the things is I had to call the pharmacy. I've got about five prescriptions that run out in July and I'm gonna be gone the middle of July. So, I need them ahead of time. You know, just things like that.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Okay, hold on a moment. You are?
Agent (Rose Morrissey): 30th of August R-S-W. Let's see where this computer's gonna take us to.
Agent (Rose Morrissey): R-S-W new work network too. Edon burg wow.
Agent (Rose Morrissey): Okay, let's.
Agent (Rose Morrissey): United.
Agent (Rose Morrissey): Okay, at 855 AMPM arriving frankford at 12:10 PM. Oh, and then you.
Customer: Oh, there's nothing, that's direct.
Agent (Rose Morrissey): I know, let's see. Maybe British ways or American from, yeah.
Customer: Our American or delta cause, I mean, delta, if I can get from delta from R-S-W to Atlanta, da Newark that would only be the one connection.
Agent (Rose Morrissey): Okay, Edinburg delta.
Agent (Rose Morrissey): R-S-W two Atlanta to Edinburg. Bye. Business class is sold out on the thirtieth. Okay. Let's go. R-S-W two E-D via new.
Customer: Okay.
Agent (Rose Morrissey): United, and see what that comes out to.
Agent (Rose Morrissey): My goodness, I do have a business class leave at 5:30 PM out of, out of a R-S-W. Arriving Newark at 8:29 PM leaving Newark at 11:55 PM.
Agent (Rose Morrissey): 8:30 930. Well, 9:30 1030, 11:30 about three and a half hours in new.
Customer: And does that go to Edinburg.
Agent (Rose Morrissey): Yeah, I go straight to Edberg let's see what that price one.
Customer: Oh, okay.
Agent (Rose Morrissey): 33.
Agent (Rose Morrissey): Okay, and then you come back on the fifteenth out of London.
Agent (Rose Morrissey): Teen of September. Oh, my goodness. Okay. 15th of September.
Agent (Rose Morrissey): You can do leaving out of London hero at.
Agent (Rose Morrissey): You want to leave early in the morning or do you want to leave in the afternoon at 12:00? Okay, so there's 1:00 PM flight departing out of hero. Arriving at 4:15 PM leaving Newark at 7:13 PM arriving R-S-W. At 10:18 PM.
Customer: I'd rather leave in the afternoon.
Customer: Okay.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): One Z.
Agent (Rose Morrissey): Okay, this is on united?
Agent (Rose Morrissey): Yeah, like that there W-T-N-I.
Agent (Rose Morrissey): United.
Agent (Rose Morrissey): I know who this be. Six is. Let me see.
Agent (Rose Morrissey): Oh, JetBlue okay, yeah, yeah, okay, Jeff blue has a flight. Let's look at this JetBlue and you tell me what you think it goes all the way to Eden burg.
Customer: She really?
Customer: Okay.
Agent (Rose Morrissey): Lee bars W. At 10:20 AM on the thirtieth, your ride JFK at 111. Oh, forget it. It's an eight hour layover and JFK. No, no, no, and then if you leave a, aw, at 10:30 AM. Oh, no, forget it. No long layovers. We don't want that British share way that goes R-W Philadelphia, London. London to Edberg. Too long coming back is not bad.
Customer: Oh, god, no.
Customer: No, not particularly.
Agent (Rose Morrissey): He throw to Washington and then I mean to, yeah, IAD and then, oh, no, forget it. You're going in from one airport out of the other airport to get to our Stu. Not good, hold on, united, W. frankford frankford to Edinburg and the other one is.
Customer: No.
Agent (Rose Morrissey): Aw, I mean hed to Newark, new work. Okay, that's not a bad price. So, the original flight that you and I looked at 81512420 eve 0520 oh, or 8:00 AM leaving and you know you want to leave in the afternoon united.
Customer: Okay.
Agent (Rose Morrissey): Oh, 451520 1:00 4:15.
Agent (Rose Morrissey): Oh, okay. Let's look at this. Alright. So the flight that I pulled up originally leaving at 5:30 PM out of our SW, yeah, new work and arriving in at 11:40 AM on the thirty first and then returning back on the 15th of September. Leaving he throw at 1:00 in the afternoon, arriving new work at 4:15 PM. Leaving new work at 7:13 PM. Arriving R-S-W 10:18 PM, on the 15th of September. That business class price is $6,115 even now there's, yeah, there's another one.
Customer: Wow.
Agent (Rose Morrissey): And this is.
Agent (Rose Morrissey): 1500.
Agent (Rose Morrissey): And it's united, again leaving R-S-W at 8:55 PM via frankford. Arriving frankford at 12:10 PM then you leave frankford at 4:20 PM and you arrive in burg at 5:20 PM.
Agent (Rose Morrissey): And then you leave he through on the fifteenth of September at 1:00 PM, arriving Newark at 4:15 PM. Leaving new work at 7:13 PM. Arriving R-S-W at 10:18 PM and that's $5,148.70.
Customer: Okay.
Agent (Rose Morrissey): That's your second option.
Customer: And is that also united?
Agent (Rose Morrissey): Yeah, united. Mm-hmm.
Customer: And that was 8:50 five to 12:10.
Agent (Rose Morrissey): 1210 in frankford then you leave frankford.
Customer: No, wait a minute. Where am I going out of Newark?
Agent (Rose Morrissey): No, you're going, you're going R-S-W to Frankfort.
Customer: Really.
Agent (Rose Morrissey): Yeah, that is your line, it's united it's a loop tons A-W discover the name of the airline, I've never heard of them out of bars, W.
Customer: Oh.
Customer: Wow and it's Frank. I be to Frankfort then it's a litts or somebody else.
Agent (Rose Morrissey): It's.
Agent (Rose Morrissey): It's called EW discover. I've never heard of.
Customer: No, I haven't either.
Agent (Rose Morrissey): But, but it's their partners with united and Thomson but I've never heard of these people. Hold on a moment, let me just pull it up on the webs on the Google here.
Agent (Rose Morrissey): What airline, is this discover? It's called discover airline.
Agent (Rose Morrissey): Located in Frankfort. So they're out of Frankfort.
Agent (Rose Morrissey): And they're coming, they come out of your airport.
Customer: That isn't real.
Agent (Rose Morrissey): All the way. Yeah, all the way through.
Agent (Rose Morrissey): But, yeah, it's a discover round trim.
Customer: Wow.
Agent (Rose Morrissey): I don't know who they are, I mean I don't see.
Agent (Rose Morrissey): I wanna see something.
Agent (Rose Morrissey): The airplanes looks small, so I don't know about that business class you know, all the way through.
Customer: Yeah.
Agent (Rose Morrissey): I don't know.
Customer: Okay, there was one that you tried. I think it was, yeah, go ahead.
Agent (Rose Morrissey): Oh.
Agent (Rose Morrissey): Is this here? The rating is 6.5 out of ten so that's not do that. No.
Customer: Oh, no.
Agent (Rose Morrissey): Yeah, so, united is your is there that's 61150. Oh, or JetBlue again R-S-W-J-F-K-J-F-K to burg, but you leave R-S-W at 10:20 AM. No, that's a long layover in JFK, from 1:11 PM to 9:29 PM.
Customer: Now that was okay, go ahead.
Customer: Yeah.
Agent (Rose Morrissey): No. Okay, let me try something else with American and see what that springs. Let's look at American.
Agent (Rose Morrissey): On computer?
Agent (Rose Morrissey): Yeah, there's is gonna be R-S-W two Chicago and I wouldn't do that. That's an hour and fifteen minutes connecting, no.
Customer: Oh, that's not good now.
Agent (Rose Morrissey): And then even to go to Philadelphia, you have an hour connecting time in Philadelphia to go to London and it goes via London of course, because it's American airlines and British share ways.
Customer: Yeah.
Agent (Rose Morrissey): So did American, the retires we did delta, go ahead, what was that?
Customer: Okay, there was.
Customer: Well, I mean there was one that you talked about that was it might have been united that went to Atlanta or something but they were sold out on that date for business class.
Agent (Rose Morrissey): That was, that was delta, let's look at that. Yeah, EDI.
Customer: No, this is jela, alright and then it went delta, I think to he throw, wasn't it? I mean to Boro.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Yes, from Atlanta mm-hmm I forget.
Customer: Okay. From Atlanta, which is probably about eight hours, do you think they have whatever they call it premium economy?
Agent (Rose Morrissey): Premium economy, uh-oh let's look at this, hold on a moment.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): No, I don't like that.
Agent (Rose Morrissey): W.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): And then coming back on the 15th of September you're coming back from London.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Ro Atlanta.
Agent (Rose Morrissey): Premium economy going over was. Okay.
Agent (Rose Morrissey): Premium London to Atlanta. 3:55 PM there's one here that's available. Hold on, so.
Agent (Rose Morrissey): W.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Premium economy, economy from.
Agent (Rose Morrissey): Oh, no way. We don't want regular economy in Atlanta to Edinburg no way. And. Oh, it's not gonna work, hold on.
Agent (Rose Morrissey): Sure.
Agent (Rose Morrissey): You don't want that.
Agent (Rose Morrissey): Yeah, Boston, yeah, that Atlanta burg.
Agent (Rose Morrissey): Thinking.
Customer: Saw, my.
Agent (Rose Morrissey): That bed.
Agent (Rose Morrissey): Gosh, it was long layover in Boston in New York. Why?
Customer: Who knows?
Agent (Rose Morrissey): Even, even to, oh, my goodness, you go into LaGuardia and you come out of JFK, give me a break.
Customer: No.
Agent (Rose Morrissey): Mm-hmm you spending your time running around ring around.
Agent (Rose Morrissey): Oh, let's look at this premium premium economy is not available for the R-S-W Atlanta two Edinburg this.
Customer: Is it better?
Customer: Okay.
Customer: Well, R-S-W to Atlanta, I don't care but Atlanta to Edinburg I do care.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Yeah. It's not gonna, no, it's economy. They do have business class but is the higher business class there. Let me try this one more time.
Customer: Okay.
Agent (Rose Morrissey): 72 just that long over why?
Agent (Rose Morrissey): To get the premium economy.
Agent (Rose Morrissey): Thirty August P-B-I.
Agent (Rose Morrissey): If you do British share ways in American and you you're gonna double connect.
Agent (Rose Morrissey): Double connection in Philadelphia and London.
Customer: Okay.
Agent (Rose Morrissey): Or double connection in Charlotte and Dublin, it's probably better than going through London.
Customer: Oh, I could certainly agree with that.
Agent (Rose Morrissey): You know. So that means, you would leave R-S-W. At 11:42 AM. You arrive in Charlotte at 1:41 PM then you leave Charlotte for Dublin at 4:40 PM. And you're arrive at 5:00 AM the next morning and then you leave Dublin at 6:40 AM. Arriving Edberg. At seven at 7:50 AM. That's not bad.
Customer: Oh.
Customer: Is that all business?
Agent (Rose Morrissey): Oh, let's look at it business class.
Agent (Rose Morrissey): Regular economy from 22 Edinburg that's an hour. Yeah, that's an hour. So let me see so one DD.
Customer: Oh, I'm sure. Yeah.
Agent (Rose Morrissey): And then you come back home this.
Agent (Rose Morrissey): Back home on the September 15th.
Agent (Rose Morrissey): 5:15. Okay.
Agent (Rose Morrissey): Oh, forget that price. No, morning, goodness, it's $800,350. You might as well take another tour.
Customer: Okay.
Customer: I know it isn't that the truth. Alright, let's can we, can we change here? I know you know you're probably going, oh, god, can we look at going out of Miami you know I can always drop to Miami then I could spend the night on the way back.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): That's okay, that's alright.
Agent (Rose Morrissey): Oh, yeah. Burg.
Agent (Rose Morrissey): Miami, New York.
Customer: And there's not a Miami to Edinboro.
Agent (Rose Morrissey): No.
Agent (Rose Morrissey): This.
Agent (Rose Morrissey): Miami, London to Edinburg. Alright yeah, or that's on British American or.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): 6:26 PM 8:36 leave at ten arrive there 9:30 oh forget that they get all those business cs have gone.
Agent (Rose Morrissey): My goodness.
Agent (Rose Morrissey): Is Air Canada? This is out Fort Lauderdale, is that too far for you to go down?
Customer: Not really.
Agent (Rose Morrissey): Fort Lauderdale to.
Agent (Rose Morrissey): To Toronto and then to Edinburg it's up and haven't come back.
Customer: Oh.
Customer: No.
Agent (Rose Morrissey): Let's see.
Agent (Rose Morrissey): Thirty from.
Agent (Rose Morrissey): Boy.
Agent (Rose Morrissey): Yeah, deltas even delta is off business class. Okay.
Agent (Rose Morrissey): Charlotte Atlanta at O. Jeez. Wait a minute. We want that.
Agent (Rose Morrissey): London. Business, business, business, okay.
Agent (Rose Morrissey): Okay, and then coming back on the fifteenth.
Agent (Rose Morrissey): Oh, no, you have to go back down because of your car.
Agent (Rose Morrissey): 599 12 3420. Okay.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Oh, geez good connecting time and everything but I, Lord the mercy, the price is $7,806 so I'm gonna go out of here and just say let's try.
Agent (Rose Morrissey): One.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Okay, man let me do this.
Agent (Rose Morrissey): Six.
Agent (Rose Morrissey): Oh, can I sell that?
Agent (Rose Morrissey): Let me go on thirtieth of.
Agent (Rose Morrissey): To.
Agent (Rose Morrissey): London.
Customer: Oh, my god.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Three.
Agent (Rose Morrissey): Business, business economy.
Agent (Rose Morrissey): No, we do one the 15th of September from.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): No.
Agent (Rose Morrissey): One.
Agent (Rose Morrissey): And.
Agent (Rose Morrissey): That high. Oh, wow. Yeah, no that's not goodness and I even put down economy.
Customer: Oh, okay.
Agent (Rose Morrissey): R-S-W to Dallas, and then just do business class from Dallas to London and then economy again London to, you know, over the waters. Just business cs. Yeah, but hold on, let me try this.
Customer: Yeah.
Customer: Oh, sure, yeah.
Agent (Rose Morrissey): Okay, there, there business there, let's do as well.
Customer: Yeah, that's a bit high.
Customer: Okay.
Customer: Really.
Customer: That was all business.
Customer: Wow.
Customer: That is, I mean I find that quite interesting actually because 6000 it's only, I, it yeah, oh, it's not.
Customer: Oh, it wasn't back to R-S-W, oh, it was coach class or whatever your regular. Okay.
Customer: Okay. Well, you know that's $6,000 there was another one that you quoted me. I'm not being a pain in the rear here but there was one that we started out with and I think it was united.
Customer: R-S-W.
Customer: I think so.
Customer: Yes.
Customer: And did we just kind of eliminate that one because it was expensive and go on.
Customer: Oh.
Customer: It was that business all the way or do you know?
Customer: Yeah.
Customer: Yeah, 4:15.
Customer: 7:13.
Customer: Yeah.
Customer: I leaving, he throw at 8:00 in the morning. It's probably gonna meant picks me up at four.
Customer: Yeah.
Customer: I know.
Customer: Oh, you have to change airports, yeah, no.
Customer: Sounds ban.
Customer: Yeah, not, not unless it's 3000 or something.
Customer: Yeah, it's not worth the money.
Customer: Yeah, I'd rather do that at the moment. Can we hold that while I think cause that.
Customer: Okay.
Customer: Okay, will do. Alright.
Customer: I have to, I have to decide in the next short period of time but I'll let you know.
Customer: Okay.
Customer: Oh, that's true. Okay. Alright.
Customer: Okay, sounds good, rose. Okay, alright. Alright, thanks. Alright, bye-bye.