Agent (Susan Bender): This is Susan.
Customer: Yeah, hi, Susan, Richard can, how are you?
Agent (Susan Bender): Oh, hi. I'm good. How are you? I came back from vacation with a cold but but other than that, I'm okay.
Customer: Yes, I heard sorry. You know, I called. Yeah. Well, yeah, that'll teach you going away. I called last week or so and the young lady that who answered the phone she said I think she's, I'm not sure if she's on a work vacation or a vacation. I said, what's the difference as well? One, she's on real vacation. The other one is she's doing some you know traveling for or something related to work for the company, so.
Agent (Susan Bender): It happens.
Agent (Susan Bender): Right.
Agent (Susan Bender): Okay.
Agent (Susan Bender): For the company. Yeah, no, it was a real vacation.
Customer: Yeah, I said. Well hopefully both of them are good, whichever one she's on you know. So, we'll see. Anyhow, so we haven't, I spoken for a while but the last trip we did Allen and I did, did that to the land to a first northern Italy, it was a great tour and it was nice we booked that but so the thing is we kept postponing cause both of us had some medical issues. She was having some tests, you know, quality acts. So she, we weren't, we were gonna plan a trip to I had called originally cause we were gonna trip to Iceland. And then I said you better not you got these tests, let's not do it. So the next thing was we, she kinda finished with the tests and we're thinking we wanted plan a trip that we've been looking at for a while but it.
Agent (Susan Bender): Yeah, yeah, okay.
Agent (Susan Bender): Uh-huh. Okay, good.
Agent (Susan Bender): Uh-huh.
Customer: It's booked up, you know, two years out, and three years out and all that. But I put sometimes, you know, if you guys look at it, no, you know, you may find the right tour or whatever to do it. There was a, a Vic river cruise that's the two looks in windmills, I'm sure it's popular with you. We do the customers. And the thing is, Aleen looked at something online cause she kept getting emails saying, oh, summer say, you know, they every other day we get them a magazine or, you know, something from them. So, we were looking at something like from different this coming April the 2026.
Agent (Susan Bender): Uh-huh.
Agent (Susan Bender): Oh, yeah.
Agent (Susan Bender): Yeah.
Agent (Susan Bender): Oh, yeah.
Customer: Like eleven, April eleventh or April 12th one of those departures to go to do that bike Incruse they don't have a, a what do you call them brand is available? I don't think they had some standard rooms and a couple of French balconies. I sit in April we could live with a French balcony that as long as you have a window that's, you know, it's a sliding, it's not, you don't have big balcony, you know, the outside but you have the window is a fluid ceiling window, so, you know, you don't need to be sitting outside so, they look like online when you.
Agent (Susan Bender): Mm-hmm.
Agent (Susan Bender): Oh.
Agent (Susan Bender): Right.
Agent (Susan Bender): No, not on a river cruise, not on a river cruise. Yeah, okay. Oh, I could take a look and I can take a look if you have a minute. See what's available at the moment. Okay, two of some windmills, do you have a promo code that came with any of your ads, your recent ads from biking?
Customer: Yeah, mm-hmm.
Customer: So, I can give you the date and information you could see yeah.
Customer: Yeah.
Customer: Okay.
Customer: I'll have it on. I don't see anything. I have anything it says two for one a, but I don't see a code.
Customer: Maybe all got, and now she's not home. It comes in an email with the.
Agent (Susan Bender): Usually.
Agent (Susan Bender): Yeah, yeah, it's come when they send you the ad. Well either way, even if they send it by physical mail or email, they usually have a promo code for, to get whatever they're advertising whether it's a beverage package or you know, a discount on the air, whatever the case may be, there's a promo code involved.
Customer: Okay.
Customer: Oh, I see.
Customer: Oh, yeah, off for him and it seems like offer, so this one offers either ship or credit that be seven at C. Seven or beverages. We don't care about the beverage. We would take the ship going shipboard credit so it's SBC seven. I don't know if that's good. That one. They may have some other one.
Agent (Susan Bender): Mm-hmm.
Agent (Susan Bender): Oh.
Agent (Susan Bender): Okay. Yeah, let's, let's see if.
Agent (Susan Bender): No, that's a good one. Actually, I'll see if there's anything better that I'm, that they send different promo codes to the guest and different promo codes to the travel agencies, so, we may not, yeah, we don't always have the same get the same thing that you get, that we can use it, we can use your code and that's a good one SBC. I've seen this one before, SBC seven.
Customer: Yeah.
Customer: Okay.
Agent (Susan Bender): Okay, and this was for April.
Customer: We were looking because that the gardens don't, you know, the tubs don't bloom that long. So and we thought either the, there was what, the eleventh or the twelfth one of those days. It's kind of in the middle and that would kind of not quite guarantee it but would be a good chance that we would be there for the goo or whatever they call that place.
Agent (Susan Bender): Right.
Agent (Susan Bender): Just a second, I'm trying to see that promo code doesn't work. It says it's so it's either expired or it's not applicable. So let me see if we have any others that might work.
Customer: Okay.
Customer: Okay.
Agent (Susan Bender): Well, that one ended, they had a labor date sale but that one ended SBC nine. I bet it's the same thing. They just changed it to a 94 be nine. Yeah, let's try that one. CC nine.
Agent (Susan Bender): A. April.
Agent (Susan Bender): Eleventh or twelve, you're looking for just a French balcony at this point, right?
Customer: Yeah, I noticed and you know, you get these booklets and so one Bulet. Time moves, like two months ago and it's, let's say it's, 323300 the next booklet comes it's, you know, 536300 it's like they change the prices every other minute. Now, I don't know if it's been changed based on a moose, you know, sales of a bookings for the rooms on that, on that trip that day or if it's just a randomly change. Them. Just make it interesting when.
Agent (Susan Bender): Yeah.
Agent (Susan Bender): Uh-huh.
Agent (Susan Bender): They just.
Agent (Susan Bender): Yeah. Who knows where it's a mystery what to us you know, how I can why, how and why Viking does what they do. Okay, it looks like on April 12th this is round trip, Amsterdam. Okay. They have a French balcony DD as in delta available and that code did work. SBC nine. That would make your cruise fair. Oh, oh, it's a guarantee by the way. So I don't know what cabin number you'll have biking will assign a cabin number somewhere in the French balcony but anyway the cruise fair is $5,999 per person.
Customer: Yeah, yeah.
Customer: Mm-hmm.
Customer: Okay.
Agent (Susan Bender): And then, of course, we use our vouchers our publish vouchers which will we do stat by $200 per person, that would bring it down to $5,799 per person. Let's check on the air, remind me where your airport is, where you would be flying out of.
Customer: Mm-hmm.
Customer: We would leave from JFK.
Agent (Susan Bender): Yeah. Okay. Okay, that's easy. No extensions for your post extensions.
Customer: We'd like if that's important if they have available there's three nights. The brus Gent.
Agent (Susan Bender): Yeah, they have seven spots left right now. That is $1,599 per person.
Agent (Susan Bender): Three nights version, Jen, okay.
Customer: Mm-hmm.
Agent (Susan Bender): Okay, now air A-F-K.
Agent (Susan Bender): Economy is $999 per person premium economy $229,098 per person and business class $4,998 per person.
Customer: Okay. Here's my question I know we used to use the, I used to use their in a booking for the air because we would get the transfers automatically but.
Agent (Susan Bender): Uh-huh, correct.
Customer: I might be able, I should be able to use some of my mileage rewards points so either American airlines or went through my other credit card with chase. And so I'm wondering because it's the amp today, it's not like I mean the boat is gonna, it's not like so I put like man if I fly in ourselves so we have to pay for a taxi or something like it's not that hard city to get around. I don't think to get from the airport to you know the bone. Yeah, shouldn't be.
Agent (Susan Bender): Uh-huh.
Agent (Susan Bender): Well, if you have the extension booked with Viking and I'm assuming you would. Then you're, oh, and that's a pre extension, right.
Customer: Alright, yeah.
Customer: It could be post.
Agent (Susan Bender): Is that pre or post?
Agent (Susan Bender): Oh, okay. Well whichever end it's on whether it's pre or post your airport transfer would be included with it. We would just need to know your air schedule, if you book your air separate from biking we would just need to give Viking your air schedule and it would be included for that portion wherever, whichever and the extension is on.
Customer: Right.
Customer: Okay.
Customer: Yeah, yeah, okay.
Customer: Alright. And that's $1,599, that's $5,099 just for the three nights. Yeah. Okay. I see. Okay. Alright. Now my other question is, you obviously, you do other companies like you do to, you do others as well. Do you know of any other?
Agent (Susan Bender): $5,099 per person. Mm-hmm.
Agent (Susan Bender): Uh-huh.
Customer: I guess river cruises that go to do that kind that tour that might be available as well. Maybe it's a different, I don't know if it, if it's better or yeah, yeah.
Agent (Susan Bender): Oh, they all do, they all, they all do all the river cruise lines do some type of two lips and windmills during the two lip season. Yeah, they all do but I don't know of any good deals or any sales with any of the others at the moment Viking always has a sale. They're always running some, some promotion.
Customer: Yeah.
Customer: Yeah, on especially at the same.
Customer: Right.
Customer: Right. And as far as tap would be more expensive in general, just because that's how they run there, the program and they have the, it's a, okay.
Agent (Susan Bender): Right.
Customer: Alright, can I I'll leave that here. I just, you know, I had to go for an appointment but let me talk to her and see if we, if this one would be good and it will be on the, we looking at the eleventh, April eleventh, do you know if it's north?
Agent (Susan Bender): Okay, this is the twelfth. The eleventh had also had a category C. French balcony which is I believe it was 21 to 21 or $200 more per person. So I'm looking at the twelfth because they had French balcony D. which is the lowest price of the, of the French balconies. But if you prefer see, then we can switch it to the eleventh.
Customer: Bye.
Customer: Bye. Okay, put on the eleventh then to see. Okay, how late are you until today until five or when? You be till?
Agent (Susan Bender): Yeah, 5:00 Mountain Time, which is east coast 7:00 PM your time?
Customer: Okay, yeah, she'll be back in like an hour or two probably that I'll call you back but.
Agent (Susan Bender): Okay, I can do a courtesy hold if you'd like and send you the invoice there's no obligation for a courtesy hold.
Customer: Yeah, you could do that but you know what, maybe we do the, instead of the eleventh, we do the eleventh.
Agent (Susan Bender): Oh, okay. Yeah, let's wait, let's wait, let's wait in case.
Customer: Yeah, I'm not sure. Let, let me just wait the one hour. I mean, if I lose it and an hour if I lose it then it was meant to be, no, I don't know, okay. You see the, it's so funny because I'm looking at, I just found this brochure that I got but it was, it had 241 air, your choice. Yeah, well let's not, that's not accurate, you know, because it must, it has an expiration date these and then the next one's talking to have 2418 that's, that I guess you have to make a decision when you get the brochure if you think that this is the right time my trip for you because the.
Agent (Susan Bender): Yeah. Okay. Okay, very good.
Agent (Susan Bender): Uh-huh. Uh-huh.
Agent (Susan Bender): No.
Agent (Susan Bender): Yeah, because they change it, they change it all the time right now. Currently it's $500 off of the regular airfare normally $1,499. They've got it marked down to $999.
Customer: Yes.
Customer: Right.
Customer: Okay, alright, and we'll need to do that or we'll, I'll, I'm gonna look and see what would be for me to fly out to Asan myself, you know, and then and then improve to come back. Alright, thanks, I speak to you soon, bye-bye I will, thanks bye-bye. Bye.
Agent (Susan Bender): Okay.
Agent (Susan Bender): Okay, sounds good. Let me know. Okay. Thank you. Talk to you soon. Bye-bye bye.