Agent (Pam Chavez): Hi! I'm so sorry Kevin. I just, the, I, they called me earlier and then they, I had to, I was in the meeting so then she said, I didn't think she was gonna call me back literally at 12:15 but she did.
Customer: No, no worries though with doctor calls, you want to figure out what.
Customer: Yeah, no, there you go. They never call you but the one time they say they are, they do it. Yeah. Cool. Hopefully everything's okay. Yeah.
Agent (Pam Chavez): I guess that's a good thing, right. Oh, yeah it's, yeah, I turned 65 everything goes downhill.
Customer: Well, welcome. So, yeah, you young Medicare. Well you had to start Medicare. I think I asked you that question. Yeah.
Agent (Pam Chavez): I did. I started May 1st. Yeah, I know. I do, I'll have a supplement with it too. So yeah. So I literally, I went to the doctor. I don't know early June. I guess I have like, five referrals to five different places. I'm like, really but it's like, yeah, well maybe four. I mean, you know, it's just the regular stuff that you do every, every year.
Customer: Well, there you go now you can enjoy. Do you have a supplement? Does, does that tablet? Okay. Yup. Yeah.
Customer: Yeah.
Customer: Jesus. Did, did they?
Customer: Did they do your like, god damn, forget what they call them. But they have it, they do a free annual some checkup. It's like, did, did they ask you sh like to draw the time on it? Yeah. Did they ask you to draw things on o'clock? Like right at what time 10:20 is on a, on a clock? Oh, yeah, and ours. Yeah, so a lot of people don't know how to push, hit on the clock. Okay. It's like you put 1020. Then they gave us 33 words and then like at the end of the thing they said, okay, about words I give you did they did that cram?
Agent (Pam Chavez): Yeah, yeah, yeah.
Agent (Pam Chavez): Wellness wellness jet.
Agent (Pam Chavez): Oh, no, no.
Agent (Pam Chavez): Oh.
Agent (Pam Chavez): No, they didn't do any of that crap but yeah, cause the memo, the memory thing is really, really hard for me because I don't have one. Not a good one anyway.
Customer: Must not know. No, yeah, no, they yeah, no they would, yeah.
Customer: Oh, okay, well yeah they gave us three words like mountain blue and, and river and then you know twenty minutes later they said what but at the three words so I come up with some bullshit. Its and it's you know but yup no all fun. So what do you got here on Vikey? I know Viking air is so full of shit there're they I don't want to come stupid but they're right on the edge of being.
Agent (Pam Chavez): Yeah.
Agent (Pam Chavez): Yeah.
Agent (Pam Chavez): Well, and I, yeah.
Customer: The only way what I chatted with them what I did because I asked this question so after like fifteen minutes on a chat and and they couldn't answer my question and I said I'll just call my travel as on Monday. So the lady goes well let me call you in her name is Dana, so she called me and I see. I said I just wanna know is the business here, she goes well I can't tell you that unless you give me all your booking information and I said what and she goes, yeah that's the only way I could call Viking there, so, I said okay, I want to go this god damn cruise and get it she got my number and all this shit, so she came up with that, that's probably what you got stupid cheapest room. So then she calls biking air and they said everything's a charter and I said well I want to go to wrap a new age, you have other sixteen available slots.
Agent (Pam Chavez): Uh-huh.
Agent (Pam Chavez): Mm-hmm.
Customer: And I said, there's no way in hell, Viking is gonna charge her in the airplane was sixteen people. He's not, you're gonna be on a plane, getting seats at la Atlanta flies it, it's a 77 patio five hours. I know all this stuff. So how I ask her is, so, then she goes, let me call you back. So she calls me back twenty minutes later she goes Viking air doesn't know but they said that it's probably economy, but if you pay for Viking AirPlus you can pay for the upgrade like ninety days before the flight and it's like, yeah. And she goes but we're not sure. So it's like, nobody knows.
Agent (Pam Chavez): A regular mm-hmm yeah, yeah, yup.
Agent (Pam Chavez): Yeah, the whole, the whole, the whole ninety day thing is what they kept, they kept on telling me because they really don't know what those aircrafts are going to be at this point. No mm-hmm.
Customer: Yeah.
Customer: Yeah.
Customer: They don't know. Yeah, and I'm not gonna, yeah, and I'm not about to pay for biking your plus when they're given me freaking business.
Agent (Pam Chavez): Yeah.
Customer: For creo thing I'm gonna sign-up so that's my story so we can go ahead and put a deposit on it. Have that you sent me, yeah, let me look at your expedited quote.
Agent (Pam Chavez): Okay.
Agent (Pam Chavez): Okay, sounds like a deal pickle use.
Customer: Yeah, I think, think everything's good, right? So I.
Agent (Pam Chavez): So, it's $10,077.80 with E check. It's well, I don't know, two percent discount. Do you still like to use E.
Customer: Yeah, like another. Yeah, I do, recheck even they went to two percent and you've got that one account. Yeah, picks, I'm on the stupid biking Facebook page. And a lot of people are like bitched about, they said you know they're getting really cheap after they went public instead of private ownership. You know. They're got to make a buck here. And then and then the big owner to tour step down. So they get somebody else running the show, so.
Agent (Pam Chavez): Okay, I know that kind of bugs, doesn't it?
Agent (Pam Chavez): Mm-hmm.
Agent (Pam Chavez): That's what, that's what everyone says.
Customer: So, so yeah, we can do E check. I think it's on your, I think it's on is it on the Pam invoice or which one is that? I get that? Yeah, I get one from you guys and then I get one from biking. So it'd be on you guys, right? Or you which, which invoice one of them actually have?
Agent (Pam Chavez): Okay. Oh yeah. I have it here you're and you'd like you a.
Agent (Pam Chavez): Well, the, yeah, the deposit on yours. Let's see. So let's, I don't know what it says on the guest invoice. Yeah, yeah, it's.
Customer: Yeah, somewhere it says pay with E check. Is it on the tablet one?
Customer: I know that there's, they gave me a lot of stuff to look at.
Agent (Pam Chavez): It was but.
Agent (Pam Chavez): Mm-hmm yeah. Okay, yeah. Okay, I will go ahead and take care of that and yeah, I will send you an invoice, alright?
Customer: Somewhere, it said it said if you pay by this date the what the hell I'm looking for, I read it some type of place don't ask me why. Yup, alright cool. Yup, yup, yup, alright. Yeah, I actually went to I went to the Viking. They have a website come my bike in journey and I, I and plugged in that number that the lady gave me a confirmation number and I sure sh, it was already out there Ali.
Agent (Pam Chavez): Oh, yeah.
Agent (Pam Chavez): Mm-hmm.
Agent (Pam Chavez): Yeah, yeah. Yup. Alrighty. Oh, my gosh I've got two books beside no four book besides you. Yeah, it's a lot. It is Tuesday.
Customer: They plugged me in before but then it says okay waiting deposit. So that's cool. Alright, do you guys sell a bunch of Viking stuff with a special deal that they got?
Agent (Pam Chavez): Oh, just everything. Well, I mean, I yeah, I've got like couples going with each other, so two of each cruise, like, one to a couple of river ones. Well, actually, all four of them are river 12 kind of sort of thing.
Customer: Yeah, just not on his Viking. Which one is it? I mean it's certain cruise or just everything.
Customer: Oh, yeah, yeah, that right.
Agent (Pam Chavez): Yeah, but that J-G-J-G-E 26 or whatever it is is, you know, it is but it isn't, the, cause there's a, there's a J-G-E whatever that, I think it drops the price but it doesn't give the beverage package and then there's a 250 that gives you the beverage packet and savings and then yeah, and the JS JSS 26 oh, it's like good Lord.
Customer: Yeah, that special with the 8250 where they threw in the drinks and some other stuff that was pretty.
Customer: Pretty chip board credit and stuff.
Customer: Stuff. Yeah, exactly. Is that the best one they have so many codes?
Customer: Yeah, I know.
Customer: 8250 for the, yeah. Alright. Yup, yup, yeah. And some of them are good on certain cruises and not nothing's good on a world cruise. They won't do it.
Agent (Pam Chavez): No, nope, they don't do anything on it. I called, I believe me, I called and asked them to do every, every one of those.
Customer: Nope! No, I know I appreciate it. No, they I know I always, yeah, I yeah, I tried to just when I, when I price it online, I plugging all these stupid codes and and it says code not available or not.
Agent (Pam Chavez): Mm-hmm.
Agent (Pam Chavez): Mm-hmm alrighty. Oh, yeah, I just hanging out. Gonna, I already have my day plan gonna go exercise in the morning and then I'm gonna go to the grocery store and I'm gonna talk to that produce guy. I want to go to, I can't get it. We cannot pick a good watermelon for crap. I mean we have tried, was it gross?
Customer: Cool, cool, cool, alright. Well I know you can take a few days also enjoy your day off. You go anywhere, just hanging out.
Customer: There you go.
Customer: Yup, yup.
Customer: Oh, that's hard. We just bought one. Yes, we just bought one this week. Well, it wasn't sweet and it, and Carrie got really pissed, she was gonna throw it away and I said no, worst thing is, is I can put it in a blender and I like drinking it too so even though it you know, it sounds.
Agent (Pam Chavez): Oh! Yes we can't, we can't get, we can't pick a good one. And so, I was talking to one of the ladies, it's really, really nice to me when I go to the grocery store, she's just going in the morning at whatever time, ask for Jessie and he'll pick you the best. I'm like, hey, well, Jessie better be there when I get there.
Customer: Sounds but it was just a shitty one so, we're, yeah, I know.
Customer: Yeah. Tough. Yeah.
Customer: Yeah.
Customer: Yeah.
Customer: Oh, yeah. There you go. Oh, there you go. Yup. You know Josie be taking some time off cause I say he's not working today dam it, yup. Yeah, I hear.
Agent (Pam Chavez): I know. No, he said that she said that he was going to be there. So you better be absolutely. Alright. Thank you. You too, thanks, Kevin. Okay, bye.
Customer: There you go. Well I'll take advantage of it. Yeah, cool. Alright, well have a happy course and we'll talk to you. Alright, talk to you Pam, see you, bye-bye. Yup, see you.