Customer: We must have done cut off.
Agent (Rose Morrissey): I know.
Agent (Rose Morrissey): You off after I hung up with A-N-K. I'm so sorry. Yes, it is. So, so, do me a favor. Take a picture of your passport right now and.
Customer: Oh, I did that. Okay.
Customer: I sent one to A-N-K and I sent one to you. But I can do it again.
Agent (Rose Morrissey): Let me see. Okay.
Agent (Rose Morrissey): Okay, hold on a second. Mary fuller.
Agent (Rose Morrissey): No worries. I can pull up your email.
Customer: You have to find it again but I can find him.
Agent (Rose Morrissey): Well, I'm looking to on mine.
Customer: There it is. Okay, shall I send it to you cause I've sent it to A A. K. K. couple of times to their customer service.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Oh, okay. Send it over and I'll make sure she gets it.
Customer: Let me, let me well I got to figure around how to do this.
Agent (Rose Morrissey): Oh, okay. So you know there's a little box. Oh! Do you mean to forward just forward. Yeah, yeah. Forward your message.
Customer: Yeah, oh, message. Okay, alright now, I have to do rose.
Customer: Rose and I sent it, yeah, cause I, in case sent that thing and I didn't know how to forward it so I eventually forwarded it to that clsmailat.com.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Mm-hmm. Okay.
Agent (Rose Morrissey): Okay, I can see.
Agent (Rose Morrissey): Okay, so, I have it so now rose is going to send it to her email.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Yeah, I'll email. Yes, you are that price is included in your, your, you are getting the.
Agent (Rose Morrissey): Capea to assemble. It's already included in that price from the original the seventh, the, yeah, the $725, that's why they need your passport.
Customer: Oh.
Customer: Okay, well, I thought they were gonna pick up that portion. I just sent you. I think the original and I think the confusion is coming in from when they originally quoted me $12,000 it included the airfare from Caposia back to eastern, bol.
Customer: And then when they reduced it to 7500 or whatever they reduced it to, it did not say they were including the air.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Oh, no, it does include the air.
Customer: Okay.
Customer: Alright, okay, so that additional 700 and something, I, is that around trip and a hotel light, is that what it is?
Agent (Rose Morrissey): Yeah, it includes the air, that's what she's telling me.
Agent (Rose Morrissey): No, no, no, not round trip one way because you already have a ticket to come home on the original confirmation. Yes, this is, this is 725 the tumble to ticket and your one additional night. Yeah.
Customer: One way.
Customer: Oh, okay. Alright, and I.
Customer: Yes.
Customer: Extra room. Okay, alright now I did find some information somewhere and I don't know where I wrote it down at this point that they sent something about.
Customer: At at, oh, the airline would depart?
Customer: Capo, I don't know where I found that at 1:20 in the afternoon and go back to Ester boll, get there 255 and it was.
Customer: T-K 005 and it was $279 that was the auction of many of those.
Agent (Rose Morrissey): Oh no, they're not gonna do that, they're not gonna know don't worry about that because we're not going through them to do your air.
Customer: Oh, okay. Okay, so, you're gonna get me there on air and then they're gonna get me from Caposia to Stan on their.
Agent (Rose Morrissey): It Simbu is to capita back to is Semble.
Customer: Okay.
Customer: Oh, you're gonna do all of that.
Agent (Rose Morrissey): No, no, I'm not. Okay, K. is gonna do your whole package and capita with, with the airline tickets assemble to capita and back to assemble.
Customer: Okay.
Customer: Oh, okay. Okay, yes.
Agent (Rose Morrissey): Okay, and then I will take care of your air from here from the state to table and then Athens back home.
Customer: Yeah.
Customer: Okay.
Customer: Okay, alright, I think I've got it, you're, and you're comfortable with this cause my brain's not functioning at the moment, okay?
Agent (Rose Morrissey): Hello. Okay, yeah.
Agent (Rose Morrissey): Yes.
Agent (Rose Morrissey): Yes, yes I'm comfortable with this cause they're charging, they're charging you one way airline for the additional charging you one way of $725 from tab to capital plus the one additional night and that's included in that 725. So all in all the whole package and your transportation from Tembo to capita and back to stumble is included with A-N-K.
Customer: Okay.
Customer: Okay. Okay. With that, yeah, with that additional money, they just, okay. Alright.
Agent (Rose Morrissey): Hey.
Agent (Rose Morrissey): 725 mm-hmm okay. Do you want me to use the credit card that we use before it was a visa card?
Customer: Yes, that's my fidelity visa card. Yes, that would be fine.
Agent (Rose Morrissey): Okay, so I'll use, I'll use, I'll tell her to go ahead and move forward with the Fadel what move with the visa they have on file for you and then I'm gonna say to her.
Agent (Rose Morrissey): Here's her password, please issue the tickets.
Customer: Okay. Alright.
Customer: And this is probably not the appropriate time to mention it, but she did say that I might want to not have two days. But can we talk about that? I mean when she schedules the tours, the two days of tour ring cause I'm gonna be there that extra night. She said I might want to.
Customer: Move day one of touring up one day and then have a day off or some such. I'll have to go back and look at that.
Agent (Rose Morrissey): Oh, yeah, I saw that. I remember that, I remember that it's up to you. Let's, let's get the ticket issue and then, and then go from there.
Customer: Yeah.
Customer: Yeah, yeah that's fine. Okay, that sounds good.
Agent (Rose Morrissey): Because we need to get this airline tickets issued and then, and then we need to issue your airline ticket as well.
Customer: Yes.
Customer: Yes, okay.
Agent (Rose Morrissey): Okay. So, let me, let me let her know go ahead with the 725.
Customer: Yes.
Agent (Rose Morrissey): And here, and I'll send her your passport.
Customer: Okay.
Agent (Rose Morrissey): For some reason, my, the way your passport came across to my email is weird. Oh, boy technology is so much fun these days, isn't it?
Customer: Oh.
Customer: Yeah it seems to me.
Agent (Rose Morrissey): Do me a favor instead of texting it to me. Can you email it to me to rose? Yeah.
Customer: Yeah, that could be the problem here. I'll have to figure out how to do that.
Agent (Rose Morrissey): Okay, but so, take a picture of your passport. What you did already? Okay.
Customer: Oh, here it is, right here, okay, I've got it now. I can email it. Okay, I've got it. Let me, let me get back to where I was. I, yeah, yeah. Passport. Okay.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): That's a nice, I like your picture. That's nice.
Customer: Oh, thank you rose. Okay, so, if I want to do that, I open up this email. I think I've already oh, I sent it to CL. Yeah, okay, so now I wanna forward that to rose.
Agent (Rose Morrissey): Mm-hmm.
Customer: Okay, rose. And I'm gonna send it and hope it shows up.
Agent (Rose Morrissey): Okay, rose @pavlisrose.com.
Customer: Okay, I got to push send. Okay, let's see what happens.
Agent (Rose Morrissey): See.
Agent (Rose Morrissey): While I look at that. Okay.
Customer: Did it come in? Oh, good.
Agent (Rose Morrissey): Thank you. Thank you, thank you, thank you. Okay, alright so I'm gonna tell her to go ahead and move forward with the seven a charge a credit card for that amount, and then we'll go from there.
Customer: Hi.
Customer: Okay.
Customer: Yes, okay. Sounds good. Okay, and you'll talk with me. I well, I'm, got to pick my Grian up at the airport this afternoon tomorrow I'm available if you're in tomorrow.
Agent (Rose Morrissey): Alright, and now when are you available?
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Oh, I'm in, I'm in all day tomorrow. I'm in all day Saturday, I'm working Saturday, so we need to do that and so, that way we'll look, you know, maybe you want to do a different airline or whatever I think we looked at united and I still have your booking. Yeah.
Customer: Okay. Alright, let's, let's do that.
Customer: Well.
Customer: Okay.
Customer: Yeah, it, yeah, I had united down in fact, I have the confirmation you sent me on that, and right off the top of my head it looked fine if I could make a connection to Caposia I think there was three hours there.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Yeah, it is three hours. You're going to be in capital for three hours, but okay, let me get this over to A-N-K and then I will call, let's talk tomorrow.
Customer: Yeah.
Customer: Perfect.
Customer: Okay. Put a sticky up there call Mary tomorrow.
Agent (Rose Morrissey): How do you know I used to Keith.
Customer: I, well, I if I was in your business I'd run out of sticky Cheez.
Agent (Rose Morrissey): You know what we used to have a a manager. Her name was Brett. God bless her heart, I love rose. He was so funny and she would have a sticky all in her computer. We could see all these little sticky up and then in our car if you go pass her car, she's got all these of her.
Customer: Yeah, yes. Yeah, that is it.
Agent (Rose Morrissey): So what time we gave her a president for prefer her birthday? Never like in case you run out here's some more.
Customer: Okay.
Customer: Oh, my gosh.
Agent (Rose Morrissey): I'm so, I'm so funny you sit that because that's funny. Okay, thank you.
Customer: Okay, thank you rose. Alright, okay, take care, bye-bye.
Agent (Rose Morrissey): Talk to you later. Bye-bye. Bye-bye.