+1 787-632-6219 · Aug 7, 2026 ยท 1:51 PM
Outbound · 00:36 · Planner: Shari Bazzoni · +17876326219
Send Maria a follow-up SMS or email with the quote details and callback link to encourage direct engagement without requiring a phone call.
Full analysis
What happened
This was an outbound call that reached voicemail. Agent Shari Bazzoni left a brief message indicating she was following up on an automatic quote the customer (Maria) had requested for an ocean view room on NCL for December 2026. The agent offered to assist further and provided a callback number and business hours. No conversation took place, no objections were raised, and no commitment was solicited or made.
Emotional read
No live customer interaction occurred. The customer did not answer the call, and the agent left a voicemail message. No emotional state could be assessed.
Customer behaviors
did not answer call
Closing technique
Attempt: none Outcome: no_close_attempted Payment: none
Topics & signals
| Topics | ocean view cabin quoteNCL cruise pricing |
|---|---|
| Cruise lines | NCL |
Analyzed 2026-08-07 13:55:13 by claude-haiku-4-5-20251001. Confidence 0.50.
Transcript (565 chars)
Customer: Mail the person you're trying to reach is not available. At the tone, please record your message. When you have finished recording you may hang up. Agent (Shari Bazzoni): Hi Maria, this is sherry at publi travel. Just giving you a quick call on the automatic quote you requested for ocean view room on NCL for, it looks like 122026 I'm happy to assist with this. Let me know if you have any questions if I can check further. I'm here till six Central Time today 866-412-8020 we do appreciate your business and referrals. You have a wonderful day. Bye-bye.