Agent (Extension 2165): Hi sherry, this is Sheila from Ablis travel. I'm so sorry calling when I was answer. I'm not sure what happened. Sorry about that.
Customer: Hello.
Customer: Oh, okay.
Customer: Okay. Yeah, I was leaving you a message as the phone was calling me so it's like, okay, good, good.
Agent (Extension 2165): I know I'm sorry. Alrighty what can I help you with today?
Customer: No problem.
Customer: Well, I'd like to get a crew a quote on Asa Mara cruise, it is the thirteen day intensive or Spain intensive or however so that.
Agent (Extension 2165): Yeah.
Customer: September 16th.
Customer: Is the date we'd be interested in?
Agent (Extension 2165): 2025 let me bring up as Toma and see what is going on. Have you cruised with them before watch your first time?
Customer: No, no. But it's the one itinerary that looks like it might work. I, we, we'd like to cruise around span and I just have not able to find any other.
Agent (Extension 2165): Yeah, okay.
Customer: Source that you know is at least two, almost two weeks long and goes around stay, so if you know of another one let me know, but.
Agent (Extension 2165): Yeah, and you know what they. No actually they're one of I wanna say if you're looking for what they call intensive, you know, emergence into everything that is rate line to do. They have a couple of unique things that they do that set them apart like they're out of amazing evening and they have their white party which is everybody where's white on on the pool deck and they have a big party and we have really good feedback from our Azamara guess. So let me see and there is a Black Friday offer going on so I'm just getting into their reservation. So I can get your price.
Customer: Okay.
Customer: Okay, awesome. Okay.
Customer: Yeah. And that was my other question. Yeah, are there any specials now and all of that kind of stuff so.
Agent (Extension 2165): Yeah.
Agent (Extension 2165): Yeah, I can take a look and make sure all the applicable specials will be added. Was there a particular you were looking at on this cruise with a cabin?
Customer: I see, you know, the either interior or ocean view. I don't need the Belky and all that kind of stuff, so whatever one is really more reasonable. We find. We always sleep in our room, so.
Agent (Extension 2165): Ocean. Okay.
Agent (Extension 2165): Yeah, that's true.
Customer: No, sense, paying all that extra money to sit there and look out the window.
Agent (Extension 2165): No, I get that so let me refresh this.
Agent (Extension 2165): And this is 2025 I just wanna make sure I'm getting the right year. Okay, I made that mistake one so and I'm always as the year and I see year September 16th and we offer cash with Asam. So that is a cash back, sent, we sent three weeks out prior to the trip.
Customer: Yes, yes.
Customer: Oh, okay. Yup.
Agent (Extension 2165): So, I'm just.
Customer: Okay, how does that work?
Agent (Extension 2165): So, that just, that's our Pavlis park for booking through us. If you book Azamara through us, we offer cash back and once I have the bin rate, I can calculate the amount and we send that track out to you three weeks prior. Just book it through us. We always want to offer a park for she need to go with us. There's wait, we try, I mean the people that the agencies that don't, I don't know what they're doing cause I mean shop at Costco. Nobody peaceful price for their cars. Why would you pay full price for travel?
Customer: Oh, okay.
Customer: Okay.
Customer: Yeah, yeah, usually you guys are pretty good. Yup, with the perk, so.
Customer: Yeah.
Agent (Extension 2165): Hold on, it's thinking really hard, I, November is Natori for a lot of webs vendor websites to crash and to take a long time.
Agent (Extension 2165): It is being very hard on the side. It does, I do know it would qualify for their Black Friday sale which is up to 750 onboard credit additional. So, once I get in here, I could look at the job categories. It just keeps saying please late. There it goes interior interior so they have.
Customer: Uh-huh, huh.
Customer: Yeah.
Agent (Extension 2165): 121110 price interior cabin, let me grab that one.
Agent (Extension 2165): Total then, I can calculate the cash back so you know. Perfect. So we have.
Customer: Okay.
Agent (Extension 2165): Cain thinking very, very hard on this ex.
Customer: It's busy, as my husband says it's going to space them back. Give it time.
Agent (Extension 2165): And.
Agent (Extension 2165): One. And I swear that I, yeah, I know, I, I'm like it's usually so much quicker but that it's black, all the Black Friday sales are just sending the technology world spinning and you know what? It just, just timed out on me. How about I do this, let me.
Customer: We're so used to click, yeah.
Customer: Oh, I'm sure.
Agent (Extension 2165): Let me work on this, cause it looks like it might, I'm trying to bring it back up and it's still, it's giving me a white screen now let me call them, Cing for you. Would you like me to type it up in an email and send it to you so you can look it over and not I can put, yeah, I'll put interior of put ocean view all, all out the promotions on the booking and what our cash back will be and what the deposit final payment, all of those details and insurance too just so you have a.
Customer: Okay.
Customer: Yeah, yeah, that'd be great.
Customer: Okay. Okay. Okay, that would be perfect.
Agent (Extension 2165): And I have sherry singer @hotmail.com and it's S-H-E-R-R-I I. then singer S-I-N-G-R.
Customer: Yes, yes.
Agent (Extension 2165): I and call them right now cause I it looks like they had plenty available but you just never know. So I'm gonna call them right now and I'll should be, be pretty shortly. Okay.
Customer: Yeah, yeah. Okay. Okay, sounds good. Thank you so much. Okay, bye.
Agent (Extension 2165): You're welcome sherry, take care.