Agent (Pam Chavez): Good afternoon, Pavlus travel. This is Pam.
Customer: Hey, Pam, Kevin and rose. How you doing?
Agent (Pam Chavez): Hi, Kevin. I'm doing okay, thank you. How are you?
Customer: Good, I just got back from goof an Allison waiting your email and it that itinerary looks good. Do, does, do they allow you to put in frequent Fier numbers like an air New Zealand star line and oh, okay, that's cool, yeah, I didn't know that. Okay, so you get my start lines which is united, so when, if you book this does, does that let me do anything or do you do I don't know how all that stuff looks.
Agent (Pam Chavez): Yeah, of course, of course. Yeah.
Agent (Pam Chavez): Mm-hmm.
Agent (Pam Chavez): Yeah, no, no that's, no it's just, I mean it's basically I mean, if I book the airline tickets for you just go onto the website and do whatever. Now, far as far as changes or anything like that goes you just have to do it through us. Yeah, yeah, yeah, absolutely.
Customer: Okay. Yeah. Okay. No, we go through you but as far as putting frequent flyer numbers. Yeah, okay, yeah, no, that attorney looks good. I do we leave on the twenty eighth a New Zealand let me get jet star but I don't trust.
Agent (Pam Chavez): I get it.
Customer: And then yeah, air to heating which is fine. Then leaving there to heating. New to L-A-X and what?
Agent (Pam Chavez): Are they, or, or is there to partners with air with united also a part somebody.
Customer: I, I think I think they're with Alaska, whatever the heck. You know, American, Alaska, what are they called? 1World or some shit. I don't know what they call them.
Agent (Pam Chavez): Just, let me see.
Customer: So I think they are. I actually googled it and said who did what's their alliance and it said they don't have one. So, I don't know if we can, okay.
Agent (Pam Chavez): Yeah, 1World skyline American, Alaska. So, I put your American numbers.
Customer: There we go or Alaska. Cause we've been using yeah, either I think you do, you, yeah, cause we're living up here we're going to do Alaska more than that American so, yeah, if you can put our Alaska there and then their New Zealand I guess we could do the united, that's cool. Yeah.
Agent (Pam Chavez): Oh, okay. Do I have your Alaska? I do have your Alaska numbers you would that be preferred? Yeah, I do.
Agent (Pam Chavez): Alright.
Agent (Pam Chavez): Okay.
Customer: And, and as far as the transfer, I haven't got a chance to talk and you were going to call Windstar and asking me to transfer for the, from this.
Agent (Pam Chavez): I did and I asked him to do that already pay for it cause they asked me to pay for it which just kind of, sort of me. But, but the, no, they haven't sent me an invoice and their whole time is like half an hour, it's slightly ridiculous but and, and then for some reason I can't, I can't get I can't get the invoice to pull up and give me the in to ask for the invoice myself is bizarre. I don't understand.
Customer: Yeah, yeah, they don't get back to you.
Customer: Yeah, I hate calling them I mean, I you know, when you cause I called my.
Customer: And just.
Customer: Yeah, no, they get a sh, they have a shitty website everybody who talked to. Yup, cool, alright, well you're working this stuff, yeah, so we could, you know, I'm sure they'll get back to you. I hope so. Cool, alright so we got the, no that's fine.
Agent (Pam Chavez): Yeah, there's.
Agent (Pam Chavez): But, but anyway we.
Agent (Pam Chavez): Yeah, well, I'll give them a call actually, probably a good thing if I, if I, if I get on hold with them that way I don't have like any other, any other calls while I'm doing that one. Cause.
Customer: Yeah, you can do some other stuff, there you go. You can work on all your paperwork. Yeah, cool. Okay we got the Queenstown hotel on request which is great for the twenty seventh check. Alright, I think everything looks good.
Agent (Pam Chavez): Yeah, but anyway.
Agent (Pam Chavez): Mm-hmm.
Agent (Pam Chavez): Alright, and so my, I am gonna go ahead and issue these tickets.
Customer: Yeah, let's do it. I mean, I, cause I keep thinking about it and thinking about it if, you know what I mean. So sometimes when it's done, it's done, so, yeah, yeah, they'll, they'll, yeah, when you do it, they'll give me a confirmation number, and I should be able to log in and, and look at seats or whatever the heck is out there.
Agent (Pam Chavez): Yup.
Agent (Pam Chavez): Alright, bye. Okay.
Agent (Pam Chavez): Mm-hmm what is up with this? Hold on just a second. Why is this telling me invalid name format on your what the he it in there a few seconds ago?
Customer: Sure, yeah.
Customer: Which one was it the air?
Agent (Pam Chavez): The united one.
Customer: Oh, that's wild.
Agent (Pam Chavez): I've used that a hundred times.
Customer: Oh, the E2 784 to the free comply number.
Agent (Pam Chavez): Yeah, yeah.
Customer: I don't. Is it, yeah, I don't know, I do, do you have to go through air heating? Do we to book it or, I mean, I didn't know how you're doing stuff.
Agent (Pam Chavez): Sorry.
Agent (Pam Chavez): No, no I just book it in the saver system here at the afternoon system. Yeah.
Customer: Oh, what saber? Okay. Yeah, I didn't, he got stuff I can't do so.
Agent (Pam Chavez): This is just weird and air in New Zealand. Are you sure is partners with America with united?
Customer: Yeah, yeah, they're part of the star alliance there, cause when I looked at flying on miles, you know, they give the option of doing their New Zealand united through the.
Customer: Fact while we're talking I'm gonna go there real quick and just it put is a New Zealand part of the starlights.
Agent (Pam Chavez): Yeah, it is.
Customer: Maybe, they have this weird shit with air to heating. That's, you know, that I don't know.
Agent (Pam Chavez): No, no. I mean it's, it's not even validated on you knew it's validated on, on, on a, a New Zealand but, or New Zealand or whatever it's called.
Customer: Okay. Oh, okay. Oh.
Customer: Yeah, no, that's weird. Yeah, let's see, sponsor is a, yeah, ane part of star lines joining work today. So the answer, yeah, they are.
Agent (Pam Chavez): Why is it? That sucks? So weird because I mean, it has you as gold members, blah, blah, blah, blah, blah on, on here but then it says invalid name format. I don't know what that means.
Customer: Mm-hmm, yeah.
Customer: I wonder if like her last name, first name or some horseshit with the sometimes the, they do a different.
Agent (Pam Chavez): You know, they have the names. They also put the names together. You know, they don't, they don't have a space between the first name and the last name.
Customer: Yeah, and see sometimes they put Mister Kevin rose, all in one word or somehow hit and I don't know it's, everything's totally different.
Agent (Pam Chavez): Yeah.
Agent (Pam Chavez): Yeah, I don't know how to, I don't know how I would do that because I don't know but the Alaska airlines one took, so I guess that's a good thing and that's just.
Customer: Yeah, it's probably their format. Cause you know the British or whatever you want to come comma with. Sometimes they don't, they don't use the same format we do for names and everything else.
Agent (Pam Chavez): Yeah but it shouldn't, shouldn't be an issue.
Customer: To be a big deal, put last name, first name and, and whatever else frequent flyer number.
Agent (Pam Chavez): Well, yeah, that's, I mean, I have to, I have to have it the way you know, it is on your passport and that's kind of, sort of, not kind of, that's where I have it. So, I don't know what the problem is here. I don't know I, maybe after we get this stuff in here and get the tickets issued just go onto the website, they are new zoom website and put that in there now, and you only have to say pre check you don't have a global entry, right?
Customer: Yeah. Alright, yup.
Customer: Yeah.
Customer: Okay.
Customer: Yeah, okay.
Customer: No, we're TSA, I'm a cheap guy. I use that new mobile passport. I do the app, I was reading an article said if you only go like three or four times a year. Do you the app, the mobile passport control because we don't, we're not anywhere near a major airport so you have to have a a reservation say it's Seattle in where to, to get this sh and we're never, yeah, yeah, we're never there if you could just do it the who I would you did.
Agent (Pam Chavez): Mm-hmm. Okay.
Agent (Pam Chavez): Oh, that's right, that's right. That's right, you know, they actually do that. They actually do it in Albuquerque. Yeah, we've got global laundry then we, and we were able to get it here in Al. No, not even kidding at all. Mm-hmm.
Customer: You got to be kidding me. Oh, Jesus, yeah, no, I would do it. No, we're actually going to Hawaii and October and we have like two and a half hours at Seattle so I was looking to maybe go to Seattle and try to do the crap. Yeah.
Agent (Pam Chavez): If there's a way to do out do, do your interview Perse, bye.
Customer: Yeah, they'll book an appointment and you know if you have everything gone in advance it shouldn't be more than like fifteen minutes to do whatever the hell they do. So that's our plan. So yeah, okay, so you're gonna, you're gonna try to.
Agent (Pam Chavez): Cool.
Agent (Pam Chavez): Yeah, okay. Alright. Well, I've got a known traveling on there so, I just yeah, I've got to figure out.
Customer: You got K-T yet. Okay, I'll let you work on it now. You're busy.
Agent (Pam Chavez): What the deal is with the united situation. So, okay. Alright I will, which which ticket am I gonna use? I mean credit card. Am I used account?
Customer: Alright, whatever you can figure out. Alright, hey, I appreciate it.
Customer: We're going to use that 5331 it's the, yeah, that's my, that's my standard one at the other ones, like I said, a, a new one. Just spend $5,000 and then no, I'll probably will never use that again. Pardon? Yeah, well each of us, so Carrie is getting one next week. So they're not gonna call you next week and we're gonna pay some more money on tauck and hers.
Agent (Pam Chavez): The 53. Okay.
Agent (Pam Chavez): Alright.
Agent (Pam Chavez): I just didn't, yeah, I didn't know if you wanted and that's all you have to send. Oh, okay and that's all you have to spend is 5000.
Agent (Pam Chavez): Okay.
Agent (Pam Chavez): Got it. Got it. Okay, that makes sense.
Customer: And then we're probably never gonna use it again but that's my plan. Cool, alright, yeah, I know I'm scamming them, I'm just pissed the united cause they wouldn't let us do this shit and I said okay, I'm gonna, I'm gonna figure out how to fly over, they're free. Alright, cool, Pam, I appreciate it. Alright, talk to you later. Thank you. You too. Bye.
Agent (Pam Chavez): Alright. Sounds good. Alright, yeah.
Agent (Pam Chavez): Yup. Alright. Sounds good. Thanks. Have a good day. Bye-bye bye-bye.