Agent (Rose Morrissey): This is rose. How may I help you?
Customer: Hi rose. It's a brown.
Agent (Rose Morrissey): Oh, did you get your confirmation?
Customer: You know that I've looked for and ord and I don't see it. I even looked at you know, yes.
Agent (Rose Morrissey): Oh, my goodness.
Agent (Rose Morrissey): Hold on a second mab cause something came back regarding your email address.
Customer: And.
Customer: Okay.
Agent (Rose Morrissey): Hold on a second.
Agent (Rose Morrissey): Yeah, it says on deliverable M-A-B-L-E, underscore B. as in boy @icloud.com.
Customer: Okay.
Customer: Yeah, if you ing, you can also do that then and also send it to this one and you may have had this one before these are all road case letters. It's V. As in Victor, E-R.
Customer: E-L-N. As in Nancy at GV as in Victor, T.
Agent (Rose Morrissey): Hello.
Customer: Dot com, it's a P-V-T-C which is Wela bay.
Agent (Rose Morrissey): You know what, I send it there as well. Hold on a second.
Customer: Let me take.
Customer: Cause I took into my inbox with iCloud and the other thing I have from that was a sur that I had the requested.
Customer: And that was it, and it had a quote number 476 and then, let's see.
Customer: Then when I left that just like, G-V-T-C.
Agent (Rose Morrissey): Tell you of this stuff is around.
Agent (Rose Morrissey): Yeah, B-E-R-L-E-O-N like Bryon at @gvtc.com that's what I have. I sent it there as well.
Customer: This one wasn't?
Customer: Yes. Early on GB.
Customer: Yes. The valley capital company. Okay, then.
Customer: Did you looking Tru? Then you look at my rose. See now there's only one on the.
Customer: He said, Jo, computer no. Ven have jump rose today. The 26 the thing I got something lis you private invite to learn inter Michael Stu. P. marketing lis.
Customer: Alex degree.
Agent (Rose Morrissey): And, and what was the, what was the email they used?
Customer: They used dam me on.
Agent (Rose Morrissey): Okay, so then I better use that one then hold on, that's weird.
Customer: And the other one that I got.
Customer: Five, I want to have the so safe or something like that.
Agent (Rose Morrissey): Yeah, yeah. Okay, so I'm gonna send it to that email.
Customer: Wondering if we have Issy maybe here, you know. Can we, go ahead and I mean, we're having issues with, with mine. I know Bruce doesn't hear any. So, maybe we and just have it.
Agent (Rose Morrissey): Oh, boy.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): We're gonna change it, we're gonna just go ahead and do this here see attached confirmation.
Customer: Okay.
Agent (Rose Morrissey): Yeah, we need to pay tomorrow on this. Okay. I just emailed it to you. I just emailed it over to you. Can you just check while you're, while we're on the line? Can you do that?
Customer: What they need to.
Customer: Yes, the me, yeah.
Customer: Let me go into. Did you send it to the Bron or the iCloud?
Agent (Rose Morrissey): V-E-R-L-E-O-N.
Customer: Okay, then let me get in that one.
Customer: And I don't have it yet, maybe it's just thinking right now.
Agent (Rose Morrissey): Let me.
Agent (Rose Morrissey): You guys have too many emails in here. I also have a B. Brown B. brown @gvtc.com.
Customer: So, I don't know it all started when I had Bishu.
Customer: Is that when you're Brum yes, that one's Bruce.
Agent (Rose Morrissey): Okay.
Customer: And that one if you don't mind sending it fit to him also please you might have to do everything out of his.
Customer: And you know, you sent me something on may on iCloud because the last one I got on you was no first and then I said something about a Frane trip because I had seen it. It was sent and it was like a frankford round trip and it looked like it included a rarely part of the, of the trip and load.
Customer: But I don't want to get it all confused.
Agent (Rose Morrissey): Well, I sent you the one I sent you. Grand total is $10,037 oh four and that's including the pro extension, post extension that also includes your.
Customer: And that?
Customer: Okay.
Agent (Rose Morrissey): Pass passenger savings.
Agent (Rose Morrissey): Mm-hmm the thirty percent savings.
Customer: I'm gonna have to look at it with is.
Agent (Rose Morrissey): Wait a minute.
Customer: Okay, I'm just getting your invoice right now.
Agent (Rose Morrissey): Mm-hmm.
Customer: And it's booking 396-6293 it's loading. It. Did you say that we have to pay tomorrow by tomorrow?
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): You guys are leaving. Let me see that hold on.
Customer: You.
Customer: Okay, because we were just discussing maybe not doing the fraud thing.
Agent (Rose Morrissey): Okay.
Customer: But the prog would be at the end.
Agent (Rose Morrissey): Yes.
Customer: And then after the prog I'm assuming we fly out of pride to come back home.
Agent (Rose Morrissey): Yes. Yes. Mm-hmm.
Customer: And, cause we go ahead and checked on any of the flight Chet like I would be proud to Anser.
Agent (Rose Morrissey): You're leaving in July, you know that.
Customer: Yes.
Agent (Rose Morrissey): So, have a look at that. Have a look at it and I can see if I can have them extend it out for you till you get your flights.
Customer: Why do you keep talking about Anser.
Agent (Rose Morrissey): But it's gonna be because you're leaving in July they can only hold it for 24 hours, 2048 hours.
Customer: Okay.
Customer: Okay, can we give me that again? I think we we're leaving was it on the seventeenth?
Customer: And.
Agent (Rose Morrissey): So, no the tour starts on the 27th of July.
Customer: Okay, that's a Sunday. Okay.
Agent (Rose Morrissey): So you need to leave here. You need to leave here on the twenty sixth.
Customer: Okay.
Customer: Well, I think I have the twenty first mark that mark here as a leaving on the twenty Firth to arrive on the twenty fifth to have two nights before the twenty seventh I think it was I think that's what we were gonna do when wasn't that the original thing or man, we but we arrive week we leave on the twenty first.
Agent (Rose Morrissey): And you?
Agent (Rose Morrissey): Okay, okay.
Agent (Rose Morrissey): Yeah, we can do that and then you can do, are you doing your own hotel?
Customer: Well, I thought there was a package that you said it was $1,000 something. I'll see, I think I had $1,099 per person. It was paged hotel but that's paged but that's different.
Agent (Rose Morrissey): Oh, yes.
Agent (Rose Morrissey): That's the, but the prog that, that's prog.
Customer: Wanna just not do prog. Okay. Well, unless we don't do prog.
Customer: Because then we're going to be going to stud guard, you know and then we're gonna do the, we talked about it. We're gonna see my COS and half to the both trip this time instead of you we're gonna see her before we get on the boat. Yeah, that's what, that's what we talked about, so we could easily go from street guard to, is it pus or a we could go from street guard to tapes on the what time do we have to and bark on the boat? That's what I, I'll need to know later but about.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Well, do you need to at least check-in by ten by 11:00?
Customer: Let's check-in but checking out it's like a, oh, check-in by 11:00 in the morning on the twenty seventh, right? Okay.
Agent (Rose Morrissey): Right.
Agent (Rose Morrissey): Yeah, to Disa bark the ship by 9:00 AM.
Customer: So, we're gonna.
Customer: Okay, and then bike is 9:00 AM which that's fine because then there's a flights that are past that like, 1:00 or 2:00. Okay, so just to make sure, okay, so we were, the tour starts on the twenty seventh, and it will end on the third or the second.
Agent (Rose Morrissey): Mm-hmm, right.
Customer: Of August.
Agent (Rose Morrissey): Well, because you have this extension here. The product extension.
Agent (Rose Morrissey): You just want to know about the cruise.
Customer: Yeah, I think they're gonna just do the cruise because that's we're gonna be filling in their time and stud card and.
Agent (Rose Morrissey): Okay. Alright.
Customer: So we would be arriving on the third and what is it the hour or something? So we just go, yeah.
Agent (Rose Morrissey): And.
Agent (Rose Morrissey): You're going to be arriving rose or not July 27th.
Customer: Do they do, they give us transportation? So, looking to fly out of a unique that would.
Agent (Rose Morrissey): Or Norberg the Muni is are you gonna need if you do your own air, there's no transfer.
Customer: Cause.
Agent (Rose Morrissey): You have to purchase your own transfer but I don't know if they can take you to Muni I can check.
Customer: Okay.
Customer: Well, I'm just I saw another, it was talk that had one that I guess it was part of the, so.
Customer: They went, they went there so I guess that wasn't necessarily a transferred to the airport for the twenty.
Agent (Rose Morrissey): But you can purchase the transfer with a world you can go out of norm.
Customer: Well, I I'm not sure.
Customer: Yeah, I'm not sure what, what's the, you know, what airport we would fly out of and what the stops we would make on the way back home to the states you know, we don't want to do a whole lot of stops. But I mean have you what do, what are people?
Agent (Rose Morrissey): But I thought you were gonna, okay, so you're gonna see somebody before the cruise, right? Okay, so then after the cruise you need to come out of.
Customer: Yes, yes, yes.
Customer: That's how?
Customer: No, that's where we get off the boat.
Agent (Rose Morrissey): Let is.
Customer: I thought mic was the closest airport to the south. Okay.
Agent (Rose Morrissey): Hold on a moment let me check.
Customer: You know we also have this whole month 2nd of August.
Agent (Rose Morrissey): Yes, it will be uni.
Customer: Okay, I thought so then. So, it was Muni.
Agent (Rose Morrissey): So you need, you need to book your air from home from Texas to Stu guard or wherever you're going and then and then coming home.
Customer: Mm-hmm Chris.
Agent (Rose Morrissey): From uni airport.
Customer: I maybe just had a good point. And I didn't think about it that since we're now thinking about visiting my cousin, prefer a belt ride which is a week long. I mean to see my cousin that we're gonna actually push it into August. No, right. Well, I think so.
Customer: You know we could basically yeah, we push everything back a look we possibly could but the price could change also an availability write those.
Agent (Rose Morrissey): Yeah, that's right. So why don't you guys talk about this? I gotta get some airline tickets issued for today's price and let me know.
Customer: Okay, okay, alright, since I've got your message and then I guess Bruce also has yours then let me go ahead, let's see. I have you right here, you have my you have here see attach confirmation Reba would be about 900? Okay, and attachment, let me see do I see an attachment?
Customer: Okay, I think I see the attachment. This is it. Okay, let me take a look at it are you still, you're going to be in the office still? I mean we're two hours ahead of you. So I'll see if we call you back here in a little bit.
Agent (Rose Morrissey): Well, we know I have an hour, we only have an hour. It's 5:00 right now, we close at 5:30.
Customer: Oh, you close at 5:30. Okay, alright. Well then how and then of course tomorrow, then tomorrow morning. Okay, we're going to be calling you tomorrow morning. Okay, so, and, and, and would you mind if you have a moment. Would you mind checking on a similar one with talk with that same? I think there, there's a rose they go off of from billion to so, or do pest pretty much the same one and just out of curiosity for price range.
Agent (Rose Morrissey): Tomorrow morning.
Agent (Rose Morrissey): Okay. Alright, maybe.
Agent (Rose Morrissey): It's the same.
Agent (Rose Morrissey): Do you know, what, here's the thing with the, to, it's not gonna be the same price and they're pretty sold out for $2,025. This is, this is actually a good price that you have right now with un, a world but I can look at Al, can see.
Customer: Right.
Customer: Oh, my god.
Customer: Okay, no that's, it's just a little bit just out of curiosity, is know what it is. We probably would be there with you in a world but just because we saw it on a, on a tube thing we're like, wow, that's they really I don't know, there was just a little emphasis that for me they just had a little extra step there. But an extra step cost a lot more money. I. understand that for the same you know, for the same ride, for the same ride but.
Agent (Rose Morrissey): Oh, yeah, yeah, and it's, you're not gonna get the lower category category with ales talk is pretty but I can check right now. I gotta get this airline ticket before the come, before the air department closes in four in fifteen minutes. Okay, alright, thank you. Bye. Let's talk tomorrow morning. Okay, bye-bye.
Customer: Okay, okay.
Customer: Okay, alright then. Okay, alright, thank you. Alright then, bye-bye, okay.