LeAnne Carpenter · Apr 22, 2026 ยท 2:55 PM
Outbound · 00:36 · Planner: Rose Morrissey · +14174250718
Agent should attempt the alternate cellphone number as stated in the voicemail, or schedule a follow-up outbound call at a different time of day.
Full analysis
What happened
The outbound call connected to LeAnne Carpenter's voicemail. Agent Rose Morrissey left a callback message identifying herself and providing a return phone number (866-843-4835), noting she would attempt to reach the customer via an alternate cellphone number on file. No conversation took place.
Emotional read
No customer interaction occurred. The call reached voicemail, so no emotional state was present or observable.
Analyzed 2026-05-25 06:24:09 by claude-haiku-4-5-20251001. Confidence 0.10.
Transcript (353 chars)
Customer: It to voicemail, the person you're trying to reach is not available. At the tone, please record your message. When you have finished recording you may hang up. Agent (Rose Morrissey): Hi Michael this is rose from pat travel returning your call. My number is 866-843-4835 I'll try the other cellphone that I have here talk to you later bye-bye.