Agent (Fia Bauer): Hi Debbie. It's kia, over at tables travel. I was just on the other phone so I apologize for missing your call.
Customer: I.
Customer: Okay.
Customer: That's okay. No need to apologize for missing Michaela. I know that they're having the anniversary and the summer available. I know some of the, I just got, I just came back from the, this week and we decided we want to do a river cruise. I know they're doing the same kind of promotion that we went on that they some of them have the free international travel the $20 about $25 deposit and either an upgrade or a discount on them. I have the book and I have a thousand books that have come from Mike. They could pay the agents one. They just stop all these boss crazy, but.
Agent (Fia Bauer): Okay.
Agent (Fia Bauer): I'm sure.
Agent (Fia Bauer): I know.
Customer: I'm looking to find out some information. Is it a good time now or?
Agent (Fia Bauer): Yeah, what's, yeah, what's going on? Which itinerary are you interested?
Customer: I, I'm looking at what I'm actually looking at is.
Customer: Is it, was the Paris and Norman let me see if I two of it.
Customer: If that comes with the, you know, the included FF.
Agent (Fia Bauer): It'll be select dates. When are you thinking of traveling?
Customer: I don't it's not important being full summer, I'd hate to do summer. I have a 103 last week. Yeah, it was hard, it's hard it was difficult because we, the bus is far when you, when you port in Venice and I'm flo the bus is like 45 minutes walk. The older people would just not wasn't good for them. So, I don't know. Tell me what, what's available? What months?
Agent (Fia Bauer): Yeah, that's.
Agent (Fia Bauer): Yeah.
Agent (Fia Bauer): Okay. Are you wanting to go this fall or next year? What are you thinking?
Customer: Well, it's, I think this is starting in 27 you that's what the book says.
Agent (Fia Bauer): Okay. So it depends on what promo code you're getting there are a handful of them.
Customer: Yes, I have one there were two client that I'm looking at. D. as in Deborah, 826 and the other code which came to my, my phone which is almost the same thing, which is it's a good picture of the co, D-S-B.
Agent (Fia Bauer): There's another one that's B N2 six but that would, you would not qualify for that one.
Customer: Wait, there were two, there were the one is code is S., as in Sam, B. As in boy, A. As in apple. The number 26 that's a summer sum sale. And then the catalogue that I have is the international a is David apple, 26 there two that I have the code for.
Agent (Fia Bauer): Yeah, the DA 26 is gonna offer airfare but airfare is going to be on shoulder season. So that's gonna be like March and November. When we start to see free airfare for that particular itinerary. That's gonna be like in August when it's hot when you want to essentially avoid it. So, let's go ahead and put in the promo code and see what comes up.
Customer: Okay.
Customer: Okay.
Customer: Okay.
Agent (Fia Bauer): Actually.
Customer: The other promo code. Okay.
Agent (Fia Bauer): So yeah, VA isn't doing anything for airfare. The SV 26 is better.
Customer: So what is okay so this book that I just got this is free a fair on 12344 of them. They're not doing that.
Agent (Fia Bauer): It depends on the, it's, yes and no is the answer. It's not that they're not doing it, it's select dates. So just because you decide I want to go on this cruise in on May 15th doesn't mean that airfare will be free that day. Essentially what the book is saying is that this itinerary at some point during 2027 is offering free airfare.
Customer: Okay.
Customer: Okay.
Customer: So, can you find if I tell you to look at the London, Paris and D. day which do the twelve day tour? Would you able to tell me?
Agent (Fia Bauer): That is a completely different itinerary. So let's get to that one cause that's a, it's a great itinerary but it's not.
Customer: Yeah, those are the two. I was looking at the shorter one which is the eight day and this is the twelfth day.
Agent (Fia Bauer): Well, they're the exact same itinerary, the only difference is one includes London. So if you want to do one then we can certainly look at that. Okay, it's a great itinerary.
Customer: London, yes.
Customer: Yes, let's look at that one.
Customer: And how far is this from London to the Paris, but it looks like it's.
Agent (Fia Bauer): You're gonna take the channel.
Customer: The shuttle that they give you, okay.
Agent (Fia Bauer): No, no. The channel. So you will go through the English channel via euro star.
Customer: Okay, so it's a different boat.
Agent (Fia Bauer): There's no bolt in London.
Customer: How do I get to the ship?
Agent (Fia Bauer): So, once you're done touring in London you will take the channel which is the euro star that goes under the water from London to Paris and then you will be bust to the boat, so it's a land and river tour.
Customer: Okay, and are we there or we have to find a way? Okay. Okay.
Agent (Fia Bauer): No, everything is part of like every, it's a discarded tour. But you start in London. So this particular itinerary is going to be a little bit more world, more to focus than just the eight day tour. Paris.
Customer: Okay.
Customer: Okay, so can we find out on both of them. What's available and give my husband the option?
Agent (Fia Bauer): So as far as the free air, that is going to be March twelfth, March twenty sixth, July ninth, July thirtieth.
Customer: Mm-hmm.
Agent (Fia Bauer): And November 19th.
Customer: And this is for Paris LAN?
Agent (Fia Bauer): Is this for London? Paris and B day.
Customer: And how about the shorter itinerary?
Agent (Fia Bauer): So that particular one.
Customer: That's a different code, I think.
Agent (Fia Bauer): To completely different animal. So, with that one we are looking at free airfare right now. All I'm seeing in 2027 is August 11th has a free date.
Customer: August 11th.
Customer: And that's doing nothing later in the season or earlier just that 11 shit.
Agent (Fia Bauer): Not there yet. Still looking at everything and that's the only date that I see currently having free air, maybe something in November.
Customer: It's cold there in November rusting of freezing. Like forty in no number.
Agent (Fia Bauer): Sunday.
Agent (Fia Bauer): Yeah, so the free air, we've got August, we've got several dates in June.
Customer: Okay, could you give me the June?
Agent (Fia Bauer): So the free air dates in June are June second, June third, June fourth, June fifth, sixth, 9:10 and eleven.
Customer: And then, okay, and ever be coming at like say new.
Agent (Fia Bauer): Pretty much error is free the entire month of June and July and then several dates in August as we get too late August it stops being free.
Customer: Okay.
Customer: So tell me about the eight day tour.
Agent (Fia Bauer): So, it's round trip Paris, you get to Paris, get on the ship go through the San and then you do spend one day at the beach is as in Normandy and then you sale back to Paris. So this one is not going to have any time. It's not, it doesn't have the London beginning so you're not going to kind of be as immersed in Rowa to history and culture but it's gonna be.
Customer: Okay. Okay. But we do, do, we do overnight in Paris.
Agent (Fia Bauer): You do the first, right? So you would get to Paris in the morning and get to your ship and then the following day you've got some tours that you can choose and then the ship will set sale. But as far as if you're wanting lots of tie in Paris, I would recommend doing a pre or post.
Customer: Delete, mm-hmm.
Customer: A pre, when we come back we come back we, I thought I like we stay night in tau on the return trip but I'm, I must have been looking at something else.
Agent (Fia Bauer): I'm not sure you may arrive in Paris late in the evening, the day before but I, I'm not certain that it's an overnight or if it, is it more of like, okay, we're docked and then people will start. Yeah, you arrive in Paris the following day and then I believe what is included would be, yeah, you would go to a different chattel and then, if you wanted, there's a couple of other options and yeah, so, but it's not a ton of time in Paris if that's what you're looking for.
Customer: Okay.
Customer: Okay.
Customer: Yeah, no, no, I mean, we were in bus now. When I got there, we got there pretty early in the morning I just dumped, I pre, did everything so I really have to do anything on the ship and, you know, we just went right out and then we spent the day and boss Loana came back slept and then we had that first tour the next morning. So, so it's kinda like the same thing that we're talking about in, in Paris we would get our own tour and, and we figure out one way or the other, okay, so these are things that have the free and if we give the $150 a person and then we could pay the upgrade, correct?
Agent (Fia Bauer): Right.
Agent (Fia Bauer): For the error guess that will you could do the AirPlus.
Customer: Okay.
Customer: That's what I did the AirPlus and, and whatnot. Okay, so when can I let you know but I want to make my husband take which of the two he wants to do?
Agent (Fia Bauer): I would, I mean as soon as possible because just if there's not a ton of availability especially in the London, Paris and D. day, that one they don't offer as many departures, so.
Customer: Okay.
Customer: Now do I have to pay full like deposit? If I just went on a crew, somebody said that if you do it within so many months, you'll have to get the full deposit.
Agent (Fia Bauer): No, that's not with lightning. So if you had made a reservation while you were on board then they would delay it but unfortunately you can only use that benefit if you are booking cruise within thirty days before you go on a sh, but they don't extend that thirty days to after you part because you do have the option to book while you're on board.
Customer: Oh, okay to know that.
Customer: Okay, so what is the deposit on any of these state for June of July.
Agent (Fia Bauer): It would be a $50 deposit and then the final payment would be due, I believe in October.
Customer: And this October would be the final payment with the July or August, okay? And the pricing is $2,345 in June. Would July will be in the book somewhere and this is for the.
Agent (Fia Bauer): No, I mean, it's not going to be clear because they don't have that magical phrase from but if you look at, if you go to the Viking website and you pick the itinerary and the date that pricing is accurate.
Customer: Okay, and the, and this, so, so this, so this is, it's a 35 percent off on the actual cruisers and the three a F, you know, included on this particular one.
Agent (Fia Bauer): Ate that I can tell you right now that magical phrase is up to. So, when you were looking at the pricing that they are showing that is inclusive of the discount. So, for example, I'm gonna pick June 25th. That's alright. So, it says pricing starting from $3,499, that is inclusive of the discount that they are offering. So, anything, yeah. So, well, a lot of people don't they just see $3,499 and expect $3,435 percent of that.
Customer: Up to.
Customer: Okay.
Customer: And then you open it up.
Customer: Yes, I know.
Customer: No, no, no, no, no, no, this is be my third my, my third I can crew are the are, are they giving any incentive? Is there anything as far as like, we had gotten $200 and then.
Agent (Fia Bauer): Just the free air, you're not getting any additional credit from Viking or anything like that.
Customer: For being a one, they don't give the, I, they don't dis.
Agent (Fia Bauer): Get a past passenger discount but you will not get any type of onboard credit cause they're just not offering anything like that this month. So, but as far as pricing is concerned it is accurate on the website in the book, it's not because it would be the size of a phone book if they listed every single sailing.
Customer: Okay.
Customer: Okay.
Customer: Yeah, no, no, no, the plat offer any discounts. I'm trying to remember what I got last week.
Agent (Fia Bauer): We are still offering the vouchers that will reduce the rate by a further $200 per person, plus our onboard credit.
Customer: Okay. Okay. Okay, he's working at on the phone still so I can't even get to him but I will try calling you within the next hour or so.
Agent (Fia Bauer): Okay, that sounds good.
Customer: Great. Thank you. Talk to you soon. Bye-bye.
Agent (Fia Bauer): My pleasure talk to you soon.