Agent (Rose Morrissey): Hi, how are you?
Customer: I am well, thank you.
Agent (Rose Morrissey): That's good. You had a good trip to Texas in Texas.
Customer: Well, I did but you know, I flew out to see my friends who are 9391 so it's, you know, it's not exactly fun and roses. Yeah but yeah you know, we're, I got there and I got back and then I go off a couple of days and have girlfriends coming in Friday and have a hair appointment in about three hours here. So I think you know I'll try rose.
Agent (Rose Morrissey): Oh, my goodness.
Agent (Rose Morrissey): Yeah I know. I know.
Agent (Rose Morrissey): Okay. Alright, let's, let's get on it. Hold on a moment, let me download a Sen.
Customer: Yeah, you know, and I just, I was, I'm just started looking at my, you know, I went into American airlines to see what they've got, cause that's what I flew to Dallas and back.
Agent (Rose Morrissey): Do you have miles that you want to use over there on the.
Customer: No, I use miles for that trip. So I, you know, I don't think I have that many miles.
Agent (Rose Morrissey): Wow. Okay, okay.
Agent (Rose Morrissey): Uh-huh alright, hold on a moment, I'm just waiting for my system to come up. Yeah, I understand about the ninety I have some friends that are in their nineties as well and last Thanksgiving she calls me up and she says come over for Thanksgiving because we're making Thanksgiving dinner, might be our last one and I said, well where are you going?
Customer: Oh, sure. And.
Customer: Oh, well.
Agent (Rose Morrissey): So, we went over there then she had a really, oh my god, it was really good. Yeah. Yes. Yes.
Customer: Oh, good at that age. Yes. Well, and, and, and my friends don't cook anymore so, you know it was every night. What would we order and bring in and all that good stuff? So, you know, I was like, oh, gosh, okay, but you know, I did it.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Yeah, and I said, yeah, I I know did it too. It's just like, okay, you want us to bring dinner, we'll bring it over. I mean, oh, no, I'm gonna cook, okay. Oh, but, yeah, yeah, it was interesting but it.
Customer: Oh, gosh. Okay. Oh, my gosh.
Customer: Yeah.
Agent (Rose Morrissey): Good, the dinner was very good, I brought dessert.
Customer: Okay, that's like me. I do appetizers.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Yes. Yes. Appetizer deserve yeah, yeah, I'm just waiting for my system.
Customer: You got it. The end of, that's the end of my cooking is appetizers and deserts and by the way I did get, when I was in Dallas I opened it and I've got it somewhere that I am booked on the sin bol to Athens next year and a price.
Agent (Rose Morrissey): System.
Agent (Rose Morrissey): Oh, okay. I didn't get that email.
Customer: Yeah, it's like September 2025.
Agent (Rose Morrissey): Okay, I better reach out to, to talk.
Customer: Well, they, you sent it to me I think. Yeah, it was the, it, oh, it was the confirmation for eastern Ulta Athens that you sent me cause the other price.
Agent (Rose Morrissey): I send it to you. Sure I don.
Agent (Rose Morrissey): Is or it, oh, was this for the Windstar yes, yes, yes, yes, yes, yes, yes, yes. We we're gonna try that again. Right.
Customer: Does that make?
Customer: Yes, yes.
Customer: Okay.
Customer: Yeah, we're gonna try that so I didn't know if I needed to get back to you or not but see they didn't have the price listed when we put me on there.
Agent (Rose Morrissey): Okay. Alright.
Agent (Rose Morrissey): Yeah, so the price is there now I think it's $22,100 and then you made a deposit already of $2,299 and that and that's it. You don't need to make any other payments. Yeah, you, yeah, you're confirmed, you're confirmed you're set and we'll try it again because I think this is you'll, like winds well you've been on Windstar before right?
Customer: Correct.
Customer: Yes, so.
Customer: Okay, alright. So they have me confirmed and all that stuff. Good. Alright.
Customer: Yes, yeah.
Customer: I have and I've been on that very same ship of Windstar that this one advertises, so I'm okay.
Agent (Rose Morrissey): Oh, okay, okay.
Agent (Rose Morrissey): Okay. So, let me pull out your.
Agent (Rose Morrissey): Because I wanna look at all the dates.
Customer: Yeah, doubt.
Agent (Rose Morrissey): Okay, here it is, move you here.
Agent (Rose Morrissey): Just make sure that we have it correctly so, you're going to have a Las Vegas March thirteen, March fourteen and then the tour starts on the fifteen and then at, and then at the end you're coming back home on March 24th. Okay.
Customer: Mm-hmm.
Customer: That is correct.
Customer: Correct, that's what cause I have two post nights two. Okay, perfect.
Agent (Rose Morrissey): Mm-hmm, mm-hmm okay. Okay, and we're looking at American airlines.
Customer: And, you know, I would prefer that because it goes through Dallas, some of those American trips were going through O-R-D whatever that is and I think Cleveland or something and I'm thinking I would rather do the ones going to DFW and, you know, I.
Agent (Rose Morrissey): We're doing RS, you're coming out of R-S-W. Okay, last days, are you wanting to do business class or do you want?
Customer: R-S-W two Las Vegas.
Customer: Coach is fine. You know. Oh, all the way back from Dallas this last couple of days ago they upgraded me the first-class.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Oh, well that's probably you have points with them I mean, status, good status. Oh, okay. Okay.
Customer: Well, I use points. Yeah, yeah, I do have some status.
Agent (Rose Morrissey): Okay, good. So, we have R-S-W to Dallas to Las Vegas. You leave at 1:23 PM in the afternoon, arrive at 3:31 PM leaving is that the you're gonna ride last is at 6:00 PM.
Customer: I looked at that.
Customer: I, you know. Okay, I think I want the 6:42 AM but I couldn't figure out too much more cause it gets in Las Vegas at 1222.
Agent (Rose Morrissey): Okay.
Customer: And I'd rather sit by the pool in Las Vegas instead of getting there so damn late at night.
Agent (Rose Morrissey): I know you said 6:00 AM departure.
Customer: Yeah, I think it was 6:42, I was going.
Agent (Rose Morrissey): Okay, let's see. Yup, $642, I see it.
Agent (Rose Morrissey): One.
Agent (Rose Morrissey): And then, DFW two on the thirteenth of.
Agent (Rose Morrissey): At March Las Vegas.
Agent (Rose Morrissey): No, you're gonna arrive there at 8:49 AM. I can have you leave Dallas at 11:20 AM arrive there at 12:22 PM in the afternoon.
Customer: Alright, that was, that was the one I thought was best for me?
Agent (Rose Morrissey): Okay. Okay, let's look at that.
Agent (Rose Morrissey): Okay, we need to do the return Andre.
Agent (Rose Morrissey): Okay R-S-W 6:42 AM arrive at 8:49 AM and then DFW, okay, and then returning back on the 24th of March.
Customer: Yeah, the one that looked best to me was leaving at 12:40 oh, no te, is it? Oh, twelve? No, that wouldn't be, right. I don't want a real early in the morning.
Agent (Rose Morrissey): Spring.
Agent (Rose Morrissey): From springs town.
Customer: That'd be it was 12:47 PM.
Agent (Rose Morrissey): No. Okay. The bridge Carlton?
Agent (Rose Morrissey): March 23rd single. Okay.
Agent (Rose Morrissey): Is this coming out of Las Vegas is as well?
Customer: No, it's coming out of Palm Springs.
Agent (Rose Morrissey): That, that's what I thought. Okay.
Customer: Yeah. Yeah. I think I looked up the port code it says it's PSP.
Agent (Rose Morrissey): Yes.
Agent (Rose Morrissey): Okay, let's see you a.
Customer: Dallas.
Agent (Rose Morrissey): Sea, mm-hmm.
Agent (Rose Morrissey): Okay, they have one departing at 12:45 PM arriving Dallas at 5:33 PM. Did you want that one? Or eleven, oh, 2:00 AM.
Customer: No, I allow it.
Agent (Rose Morrissey): 1102 just to check that.
Customer: Oh, wait a minute. 12:47 PM, okay, that's just afternoon. Okay, that's kind of the one always looking at.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Mm-hmm.
Agent (Rose Morrissey): Okay, let's look at that.
Agent (Rose Morrissey): Okay, and then May 24th.
Agent (Rose Morrissey): R-S-W.
Agent (Rose Morrissey): Okay. So that one arrives in at 5:33.
Customer: What? Oh, okay.
Agent (Rose Morrissey): And when know it arrives in the FW. 5:33 the next flight from DFW to R-S-W is 7:14 PM.
Customer: Okay.
Customer: That must be about what I was looking at, because it get into R-S-W at $1,049.
Agent (Rose Morrissey): 10:51 11:00 almost.
Customer: Oh, yeah, yeah, okay. That was the one I thought was best. I know that there's two hours or something in Dallas but I know the airport well and I know the restaurants well and that sort of thing.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Oh, there you go, go sit down. Have something to, yeah, okay.
Customer: Yeah, yes.
Agent (Rose Morrissey): Well, let's see what the damage is going to be.
Customer: Oh, yeah.
Agent (Rose Morrissey): No, that's fair that I'm pulling up.
Agent (Rose Morrissey): It's $125,519 but it doesn't allow luggage. It's a non refundable. Fair, fair, differentials, yeah, fair differential if you let's say cancel.
Customer: Okay.
Agent (Rose Morrissey): If you cancel and rebook, there is a fee. You know for the fair differential. Let's see, so, it's $1,255.19.
Customer: Yes, okay.
Customer: Sounds good to me.
Agent (Rose Morrissey): Is that okay with you? But it does. So with your status with them you probably will get free luggage. Because this fair does not allow luggage. I mean, it's not, you'll have to pay for luggage.
Customer: Yeah, it you.
Customer: Yeah, well in luggage you know, I wasn't, well, haven't been charged for luggage in quite some time. So, I think, I do get free luggage and they charged me when I get to the airport or they don't. So.
Agent (Rose Morrissey): Yeah, yeah, okay. Alright.
Agent (Rose Morrissey): Go, I don.
Agent (Rose Morrissey): This for you. Okay, let me get, see the Simons. Let me put your name in and see the Simons and all that good stuff.
Customer: Okay, and do my frequent flyer number and my TSA number?
Agent (Rose Morrissey): Yes, I think, yeah, I think I have all that. But let me double-check all that Mary Williams.
Customer: Okay.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Okay, okay.
Agent (Rose Morrissey): Computer Sophia the KB format, there you go.
Agent (Rose Morrissey): Okay, let me get you assignments.
Agent (Rose Morrissey): Okay, let's say for one.
Agent (Rose Morrissey): Okay, well.
Customer: Okay.
Agent (Rose Morrissey): If you want well, we could do that later or you can do it when you check-in you can do, you know, purchase seats to be up in the front.
Customer: Oh, yes. Okay.
Agent (Rose Morrissey): So, and L. seat from R-S-W 2D FW will be $14.51 that's on row twelve on an le, or you can go to unlimited replying now you don't want that one. Yeah, what.
Customer: Do they just have plane L. seats.
Agent (Rose Morrissey): Yeah. Yeah, yeah, I can do that plan le seats. That's gonna take you plain le seats. Gonna take you back to road 29. And there's, and there's 36 roles otherwise I can put you in a window.
Customer: Yeah.
Customer: Oh, my god.
Customer: Oh.
Customer: Oh no. I don't want a window, no window. I have to go to I have to go, I have to go to the bathroom too much and climbing over, everybody's a pain in the ass.
Agent (Rose Morrissey): Oh, okay. I see like all the.
Agent (Rose Morrissey): Okay. So I can do, yeah, the le, will be all the way towards the back on, on $29 C.
Customer: Okay. Well, let's let's just take that I don't have any connections I'm worried about let's take that and maybe they'll upgrade me when I get there and check-in.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Okay, for now.
Agent (Rose Morrissey): That's what I said.
Agent (Rose Morrissey): Yeah. I'm in DFW to Las Vegas the first Isle seat is 27.
Agent (Rose Morrissey): C.
Customer: Okay.
Agent (Rose Morrissey): Okay, so I'm gonna grab that.
Agent (Rose Morrissey): And then the next one.
Agent (Rose Morrissey): Palm Springs to.
Agent (Rose Morrissey): U-F-W, okay, okay. Oh, my goodness. I brut of these people taking island window and then leave the middle open. Oh, geez.
Customer: No, I love that. I don't want anybody in the middle.
Agent (Rose Morrissey): Yeah. Yeah, the first seat is 31 C. the last seat is 36 so I'm gonna grab that.
Customer: Okay.
Customer: Yeah, that's fine. Cause I, like I said I've got two hours or an hour and a half or whatever layover in Dallas.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Okay, and then Dallas two R-S-W I got 2121 C.
Customer: That's fine.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): Okay. I'm gonna email this over to you and then email me back. Yeah, take a look and then we'll go from there. But hold on a second, I wanna look at your make sure I have the flyer number and your TSA information. Yeah let me.
Customer: Okay, and I'll take a look.
Customer: Okay.
Customer: Okay. Well if you don't have it I can.
Agent (Rose Morrissey): Okay. I have, do you have a TSA? You told me you don't have a number that's why I wrote down now? Oh.
Customer: I do cause I went down and did it let me look at.
Agent (Rose Morrissey): What do even you went down and did it, did they call you to come in?
Customer: No, I just decided, I, you know, I was waiting to get a global entry and I kept waiting and I have to go all the way to Miami to get one and all this other stuff. So I finally said forget it. I'm going to get a TSA number and we'll see when global injury finally gets to Fort Myers.
Agent (Rose Morrissey): Yeah.
Agent (Rose Morrissey): Oh, ez. Oh, my goodness. That's.
Customer: Okay, my frequent flyer number is nine, oh, okay, 88, correct? Okay. My other number of that global entry is, let's see it's TT that means global entry, doesn't it? 13565, N. As in Nancy, Q. As in queen.
Agent (Rose Morrissey): I have that 938-8068 mm-hmm, yeah.
Agent (Rose Morrissey): Well, all these numbers are different, let me see if this will taken, okay? Hold on a second there mm-hmm.
Agent (Rose Morrissey): Oh, my goodness.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): TSA 135.
Agent (Rose Morrissey): 65 November Québec and then.
Agent (Rose Morrissey): Oh, it took it. Well. Isn't that nice? Okay, let's do your fire number. 938-8068.
Customer: Oh, good.
Agent (Rose Morrissey): Nice. Okay. Well, so far so good.
Customer: Oh, good.
Agent (Rose Morrissey): Okay.
Agent (Rose Morrissey): That price is.
Agent (Rose Morrissey): 1057.19 okay, and then Q.
Agent (Rose Morrissey): We're gonna just email maybe.
Agent (Rose Morrissey): Thank you.
Agent (Rose Morrissey): Okay that's coming over on my email and then I will email it to you.
Customer: Oh, gosh.
Agent (Rose Morrissey): Oh, boy I tell you so much going on, people are traveling like crazy.
Customer: Wait, oh, I know.
Agent (Rose Morrissey): It's good, it's very good.
Customer: Well, yeah.
Agent (Rose Morrissey): Yeah, okay, computer.
Agent (Rose Morrissey): Send it over, you're only one screen from the other. He'll come in, I send email.
Agent (Rose Morrissey): Oh, my goodness technology.
Customer: I don't know how you do it would drive me nuts.
Agent (Rose Morrissey): Oh, my goodness.
Agent (Rose Morrissey): Okay, I got it I'm gonna email it to you right now that way you haven't.
Customer: Okay.
Agent (Rose Morrissey): That point?
Agent (Rose Morrissey): Okay, here it is. It's coming right in your email.
Customer: Oh, good.
Agent (Rose Morrissey): Yeah, have a look at it, make sure everything is where you want it.
Customer: Yeah, I'm not sure. Oh, there it is, right there travel reservation. Let's see what it says.
Agent (Rose Morrissey): Well, that's it, frequent flyer number in there. I've noticed that the TSA doesn't show up on the itinerary, I wonder why.
Customer: Yeah, I don't know why it doesn't know either. Let's say 64284912. Got the right date. Wednesday, December 13th.
Agent (Rose Morrissey): Mm-hmm.
Customer: Well, departing Dallas 1120 I'm getting the Las Vegas at 1222. Okay and then should be the next one should be 24. Alright, oh. 1247 arriving 1733 and then 1914 to 2221 terminals. Certainly not available now. Looks good to me rose.
Agent (Rose Morrissey): Yup.
Agent (Rose Morrissey): 24.
Agent (Rose Morrissey): Okay, I'm gonna go ahead and run the airline tickets then.
Customer: Okay, that sounds fine. One thing off my plate.
Agent (Rose Morrissey): Okay, and okay, one thing off my plate this morning.
Customer: Okay.
Agent (Rose Morrissey): Okay, the check, check the list. Okay, alright, I'm gonna go ahead then and process have the girls issue the ticket, okay?
Customer: Okay. Check done.
Customer: Okay. Okay, sounds good. Thank you. Alright, bye. You too. Bye-bye.
Agent (Rose Morrissey): Alright, take care. Yeah, bye-bye.